Ricoh pro C900 and C900s

production color has and will remain a pretty specialized area. it's all good having it available but if a dealership takes it on they'd better be ready to invest in a dedicated rep to handle it.

Neal, you are very correct. We made the investment with a dedicated rep about 4 or so years ago and it is really paying off now. But it requires a specialized rep. A regular rep could never do the task as it requires entirely too much product and application knowledge.

I wouldn't touch the first generation of that product with a 10-foot pole. No thanks.

We've been doing production color for a couple of years and you are all correct that it requires a dedicated rep/analyst with extensive hardware/software knowledge.

While we get an occasional customer "pushing the envelope", our main problem hasn't been the weight of stock, but the type.

Lots of people who get these machines have traditional presses, and want to run the same type of porous stock that drops a lot of paper dust behind it.

It's like a customer who uses the low quality recycled paper in the copier, except that they are putting 500,000 pages through the machine every month. It adds up.

The more savvy user picks up a stock designed for digital/laser machines and has fewer issues .

I think most are signing up to fisher's position on the C900.

Appears the jury is still out on the reliability of the 90PPM device by Ricoh. On Friday Ricoh announced the release of the Pro C550EX & C700EX. Does anyone have an idea of what either of these 2 devices have for a max duty cycle or what the AMPV is?

Always suspect on these newer released devices with high PPM and rated at low AMPV. Seem like a a problem for a light production environment for reliability and quality go hand in hand.

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