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May 30, 2003 -
Ricoh Corporation Introduces Web Smartnetmonitor

Web-Based Device Management Software Helps Corporations

Proactively Manage Network Printing Workflow Remotely

West Caldwell, NJ, May 29, 2003 - Ricoh Corporation, the Dependable Digitalä output company, today introduced Web SmartNetMonitor, a Web-based management solution that provides a control point to remotely monitor, manage or configure networked based printers, scanners, facsimiles, and multifunctional devices.

Web SmartNetMonitor is designed to help companies proactively manage their printing workflow, resulting in increased efficiency and time savings. By providing access to a centralized device database, Web SmartNetMonitor allows IT personnel to manage and control network-based imaging devices, enabling a reduction of administrative burdens and improved response time to resolve printing problems.

"By centralizing device management to a single control point, Ricoh's Web SmartNetMonitor solution helps IT support personnel to work more efficiently," said Hede Nonaka, vice president of Marketing for Ricoh Corporation. "The introduction of this solution demonstrates Ricoh's commitment to effectively synchronizing document workflow technologies, ensuring a more productive workforce."

Web SmartNetMonitor also provides device management services to clients PC's via a standard Web browser, without installing additional software. Since Web SmartNetMonitor eliminates client set-up time for IT support staff, users benefit from increased efficiency and time savings. Additionally, there is virtually no learning curve due to the unified user interface.

Additional features of Web SmartNetMonitor include:
§ Group Management of Devices
Administrators can group network-connected devices according to organizational requirements. Location, department, IP address, device capabilities or any other user definable group attribute can be defined. Up to 1,000 groups containing up to 1,000 devices can be created to accurately model the user's network and devices.

§ Devices In Error
This feature enables quick determination of network devices currently in an "error" state. With the click of a mouse, network devices containing errors are quickly isolated and displayed, enabling quick assessment of a company's printing environment.

§ User Log-on Profiles & Passwords
Log-on profiles determine user's access privileges. There are three available profiles: Administrator, Device Administrator, and User. Profiles determine the level of configuration capability for network devices. Each profile type can be password protected and NIB passwords are available to restrict unauthorized access to network devices.

§ Discovery of Non-Ricoh Devices
Web SmartNetMonitor has the ability to automatically discover non-Ricoh print devices. Once a non-Ricoh print device is discovered, a user can utilize the Web-embedded management tools of that particular device.

Web SmartNetMonitor is available at no cost from www.ricoh-usa.com.
About Ricoh Corporation
Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14 billion.

The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion.

Ricoh Corporation is a leading provider of multifunctional document systems including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems.

In 2003, Ricoh Company Ltd. received the Gold Medal Award from the World Environmental Center for International Achievement in Sustainable Development. The Gold Medal was given to Ricoh for demonstrating preeminent leadership and contributing to worldwide environmental quality.

Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com.
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