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I have a customer that is demoing the Ricoh 8200DN for printing invoices. Usually the invoices are 6 pages duplex pulling one page from all 3 drawers. When it is 6 pages duplex everyting is fine, but when there is no duplex page 5 print where page 6 would have been. This is happening every time.

If anyone can help me it you be very appreciated, since Ricoh is not giving me any answers to resolve this problem.

Contact me if there is more information you might need to resolve this. Thanks!!!!
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