ricoh 2035eSP | Print4Pay Hotel

rasta (Guest)

has anyone had troubles with the finishers on these new out of the box? i've got one that won't take a duplex copy through the finisher. is there a mode or an update that i don't have that would fix it?

8/13/0412:53 PM

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Jomama (Guest)

I have a few of them out with the SR790 and 880. No problems.
When you say it wont take a duplex copy, you mean you cant program it or it jams. If it jams, where.

TedSenior Account Manager

We've had 3 880's go bad. We tried to fix them, Ricoh came in and got involved, and they say they don't know what is wrong, no fix available. They ended uup shipping us 3 new finishers as replacements. They were not ordered at the same time, over a 6 month period. So it wasn't a problem with them coming from the same lot. Has anyone else had these problems?

Jomama (Guest)

quote:
Originally posted by Jomama:
When you say it wont take a duplex copy, you mean you cant program it or it jams. If it jams, where.

What exactly were the problems?
Can you elaborate?

8/16/0410:44 PM

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