Ricoh 1022 Faxing - Memory issue

I'm not a Tech. but I can tell you that aint right. I have alot of those machines out, none of witch have this issue.

I see where you said you installed a HDD and extra memory.I assume that was for the printer/scanner side. But, the AF1022 has an option for fax memory upgrade. Did you install the 400dpi/Page Memory Ricoh Order# 000826MIU. This will give you the ability to store more pages for a fax transmission.
slim463

Slim is correct! You need to add fax memory, specifically the SAF memory, if my memory serves me correctly.

Art Post

I did add the fax memory hoping that was going to help.

Maybe the memory board is not seated correctly? This does not seem right even with the basic memory you should have enough memory for 50 or so pages.

Art Post

The number of pages in SAF memory is really a "your mileage may vary" 2 meg (standard) should be about 120 pages of 8 1/2 x 11" 5% fill documents.
If the pages are legal size or if they have alot of print or especially is they have pictures, then the memory can be used up alot faster. IOW 10 legal size docs with some have a dark background (like on green paper for instance) will fill up the SAF PDQ.
What I do is grab a collection of docs from my office and run them thru our office fax (a 3215 w/no additional SAF)then I note the % used.
I take those same docs to the customer and compare the reading there. Most often the problem is in the type of docs they are sending.
You can get a user parameter list and see the options installed. Or maybe its the system parameter list.