Skip to main content

I have a customer who is scanning to PDF and when they open the document in Acrobat reader and attempt to print, all that comes out is a blank page. I had it working yesterday by unchecking the "print as image" box in the application print, but this morning they tried to print using 5.0, just a blank page. You can see the drawing in reader and in the print preview. I had it working yesterday!
This issue is driving me nuts!
They also updated their reader to 6.0 this morning and now the pages are cutting off short. Is 6.0 going to cause problems??
HELLLLPPP.

John Anderson

Original Post

Replies sorted oldest to newest

6.0 shoulnt be the problem but it sure is bulky, I uninstalled it!
But a blank sheet is usually a memory problem, which, I know, you tried "print as image" and that didnt work, if the standard tcp/ip is in use, consider a print server with lotsa memory.
PDFs are famous for "missing"images.

Add Reply

Post
×
×
×
×
Link copied to your clipboard.
×
×