PrintFleet (Kingston, Ontario and Zurich, Switzerland) a global leader in managed print services (MPS) software and data-driven solutions, has partnered with Brother International (Bridgewater, NJ), a leading provider of printing and imaging solutions, to provide channel partners with greater fleet management capabilities and added value with a dashboard that offers end-users full visibility into their document imaging devices and workflow.
Resellers today face many challenges around communicating the value of managed print services to their clients, said the companies. The Brother Dashboard is a reporting tool that enables resellers to demonstrate how MPS can benefit their end-users. Resellers can visually show users how managed print can increase efficiencies, reduce costs and improve device management.
The Dashboard uses a combination of automatic device data collected by PrintFleet’s Data Collection Agent (DCA) and custom total cost of ownership (TCO) values entered by the reseller, to provide users with valuable insights for better management of their printing environment. It’s also integrated into the PrintFleet Optimizer platform that over 4,500 dealers are currently using to manage their customers’ fleets – providing managed print services’ advantages. The data is displayed in multiple widgets that report device and metre data – including problem devices, power usage, utilization, page coverage and toner levels, among other key print reports. Users can see aggregated data for comprehensive, high-level overviews or view data on a customer level for more detailed insights.
“We see the Brother Dashboard as extremely beneficial to the channel,” said Chris McFarlane, President and CEO of PrintFleet. “With the proliferation of data and analytics, there’s value in being able to easily access this information and see it visually represented in a clear, concise manner. The Dashboard provides valuable insight that allows users to better act on the data and manage their print environment.”
With the Dashboard, resellers can help clients who struggle to capture and communicate fleet performance metrics, establish TCO benchmarks and ensure devices are properly utilized. “As managed print services evolve, it’s not enough to just collect the data. Resellers and OEMs must act on it and help users optimize their entire fleet of devices, increase efficiency and manage print-related costs,” said Dan Waldinger, Director of Solutions and Services at Brother. “We engaged with PrintFleet to jointly provide a Dashboard that, by its nature, is a call to action for providers to continually optimize the environment of their customers.”
For more information on subscribing to the PrintFleet Optimizer Platform with the Brother Dashboard, or if you’re an existing user of the PrintFleet Optimizer Platform and would like to add the Brother Dashboard to your reporting capabilities, please contact David Brown at PrintFleet – dbrown@printfleet.com.