Bottom line is do any of you guys and girls know if the Postscript Option will work with Windows Authentication? I have an MP C4500sp with PS that will not print across the network but RPCS and PCL will work fine. Really need some help on this.
John

John Anderson

Original Post
I've got the same problem with trying to print to a C4500 or a C410. The problem is likely their PS driver. Ricoh is aware of the problem (I demo'ed the problem to some regional sales types) and they should get back to me. If it isn't fixed we probably won't buy Ricoh. If I see a fix, I'll post it.

no_dice
quote:
Bottom line is do any of you guys and girls know if the Postscript Option will work with Windows Authentication? I have an MP C4500sp with PS that will not print across the network but RPCS and PCL will work fine. Really need some help on this.
John


found this, hope it helps, I am still doing some more research, please let me know if this works or not

Depending on the combination of printer job authentication level and printer job type, the machine may not print properly. Set an appropriate combination according to the operating environment.

User authentication is supported by the RPCS and PCL printer drivers.

Machine Settings (displayed on the control panel) Printer Job Types
[User Authentication Management] [Printer Job Authentication] [Restrict Use of Simple Encryption] 1 2 3 4 5 6 7
[Off] n/a n/a A A A A A A A
[User Code Auth.], [Basic Auth.], [Windows Auth.], [LDAP Auth.], [Integration Svr. Auth.] [Simple (All)] [Off] C B - A A A B
[On] -
[Entire] [Off] C B - B - - B
[On] -



A = Printing is possible regardless of user authentication.

B = Printing is possible if user authentication is successful. If user authentication fails, the print job is reset.

C = Printing is possible if user authentication is successful and [Driver Encryption Key] for the printer driver and machine match.

- = Printing is not possible regardless of user authentication, and the print job is reset.

[Printer Job Authentication]

[Entire]

The machine authenticates all printer jobs and remote settings, and cancels jobs and settings that fail authentication.

Printer Jobs: Job Reset. Settings: Disabled.


[Simple (All)]

The machine authenticates printer jobs and remote settings that have authentication information, and cancels the jobs and settings that fail authentication.

Printer jobs and settings without authentication information are performed without being authenticated. .


[Simple (Limitation)]

You can specify the range to apply [Simple (Limitation)] to by specifying [Parallel Interface: Simple], [USB: Simple], and the client's IPv4 address.
Printer Job Types

In the RPCS printer driver dialog box, the [Confirm authentication information when printing] and [Encrypt] check boxes are selected.

In the PCL printer driver dialog box, the [User Authentication] and [Encrypt] check boxes are selected.

Personal authentication information is added to the printer job.

The printer driver applies advanced encryption to the login passwords.

The printer driver encryption key enables the driver encryption to prevent the login password being stolen.


In the RPCS printer driver dialog box, the [Confirm authentication information when printing] check box is selected.

In the PCL printer driver dialog box, the [User Authentication] and [Encrypt] check boxes are selected.

Personal authentication information is added to the printer job.

The printer driver applies simple encryption to login passwords.


In the RPCS printer driver dialog box, the [Confirm authentication information when printing] check box is not selected.

In the PCL printer driver dialog box, the [User Authentication] check box is not selected.

Personal authentication information is added to the printer job and is disabled.


When using the PostScript 3 printer driver, the printer job contains user code information.

Personal authentication information is not added to the printer job but the user code information is.

Note: This type also applies to recovery/parallel printing using an RPCS/PCL printer driver that does not support authentication.


When using the PostScript 3 printer driver, the printer job does not contain user code information.

Neither personal authentication information nor user code information is added to the printer job.

Note: Type 5 also applies to recovery/parallel printing using an RPCS/PCL printer driver that does not support authentication.


A printer job or PDF file is sent from a host computer without a printer driver and is printed via LPR.

Personal authentication information is not added to the printer job.


A PDF file is printed via ftp.

Personal authentication is performed using the user ID and password used for logging on via ftp. However, the user ID and password are not encrypted.
Thanks Art. We are using simple authentication here and found that it does work when using direct tcp/ip printing but not when going through a print server.

The other brands of copiers that we deal with (Toshiba, Sharp, Kyocera) don't have that problem with their PS drivers. Interesting to see what the bug in their driver is.

Thanks

no_dice

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