PDF Printing

I'm checking...........

Just a guess, but you may want to make sure the postscript option is installed. I have 2 customers that would like to print from Pagemaker, but they are having problems. They both have the Postscript option, which has not solved thier issue and Ricoh is of no help.

quote:

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Originally posted by Color1:
We have two new installations of the Ricoh 470W, and are experiencing some problems with printing PDF files. I can open a file and print however, I cannot print larger than a 24 x 36 document. Unfortunately, my client saved the PDF as a 30 x 42. Any insight and help would be greatly appreciated!

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Official Response from Ricoh

Answer (Anthony Marzano) 08/04/2003 05:48 PM
Art,

Currently there is a limitation in printing large size PDF files at 600 dpi. This issue should be resolved in the next version of Winprint driver software release.

Question (Art Post) 07/31/2003 11:42 AM
We have two new installations of the Ricoh 470W, and are experiencing some problems with printing PDF files. I can open a file and print however, I cannot print larger than a 24 x 36 document. Unfortunately, my client saved the PDF as a 30 x 42. Any insight and help would be greatly appreciated!

We're having an isssue with 24 x 36. We have a customer whose prints are cutting off when printing from Adobe Reader 6.0. We could print the same file fine with Reader 5.0 on our demo machine just fine. Updated to 6.0 on the demo floor and voila! it cut off printing. Now we have to downgrade back to 5.0......

Not sure why, but our issue seems to be with Adobe Reader.