Hey Gang,
I am trying to get a feel for what formal programs the MFP manufacturers are offering to allow dealers to partner with other dealers to ensure support for MFP/MPS accounts that are outside of their service area.
I know Xerox does a good job with this and I've heard some chatter form the other OEMs about programs like this, but I can't find any evidence online.
How do your MFP manufacturers facilitate service for your larger and geographically-diverse accounts?
Thanks for any insights.
- Jake