Need Help for Print Solution!

I think you could use Dataworks for this, but I doubt that you can do it w/ the existing drivers.

do you have a link for dataworks and is it expensive?

I'm not sure what the appropriate package would be, but it retails anywhere from $2,700 to $12,000.

http://www.ricoh.com.au/ppt/588/Dataworks.aspx

I'd probably contact your Ricoh solutions guy. Another product that may work is Reform by Fabsoft.

http://www.fabsoft.com/product...part/multipart.shtml

I would look into Fabsoft's Reform Print Driver. It captures the print stream from the user's application and allows you to apply "rules." I don't know if it will do what you need but it is where I would start. I don't remember how much it is but I do remember that it was cheap.
www.fabsoft.com
Greg Levita (973)767-2100 ext. 505
gregl@fabsoft.com

We called fabsoft and they stated the retail was $3,200, this will not work any other ideas like untilizing an automatic print2file like ecopy and the automate the print process?

I can't think of any way to duplicate a page (that's not just a driver/print setting/printstream issue, that's wholesale re-creation of a page) without getting a package that will do much much more (and cost more than you want to pay).

How about setting up two printers with different default settings and having them print twice?

If they aren't willing to pay, they either need to be willing to take extra steps or relinquish this request.

quote:

How about setting up two printers with different default settings and having them print twice?

Will not work, cause document then needs to be stapled. I do remember that in most printers, you can set a feature where the printer will make a copy of the page that was sent, is this still true in most printers?

Yeah, most printers have a setting in their menus where you can tell it to always print 2 copies of anything they receive.

It'll pull them both from the same tray though and probably wouldn't finish them.

Well, I figured out a temp work around.

1. Customer prints invoice to ecopy.
2. While in ecopy, customer makes a copy
3. Customer then slects print, (RPCS driver)
4. Customer selects customized RPCS print IKon we set up.
5. Customer hits ok.

Two part form is printed from printer, canary is pulled from second tray, white is pulled from first tray and then stapled. These are work orders that service techs will take in the field with them.

Problem is customer states he does not want to use ecopy???????

So this effort is eliminate "carbon copied" work orders for service techs? What is wrong with the print "workflow" when the software application that generates a service form cannot be configured to print two of the same item?

This is not an easy "printer-centric" fix. The application needs to either carry this information to the printer as part of the job or you must have some print-based software (Planet Press/Dataworks) telling the printer what to do. At this point, what other problems will VDP software solve for your prospect?

No they need to produce two part forms on carbonless paper. well I'm finding that out about the PlanetPress and Dataworks after the fact. The last thing I needed to so was go back and charge more. I had a few birdies that told me it work without any additional software.

Oh well, back to the drawing board, and the customer.

Does anyone know of a low cost solution? Meaning uder $1,000 that would make the system print and staple??

can you not just set up a macro in the app?

Hey, I'm not sure that why I'm asking, please explain more about a macro.

ART

they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right?

So the program is set up when they select to print, a letter that they get:

1. a print on letterhead
2. a print on plain paper
3. a print on colored paper
4. an evnelope.

I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill me....

So 1st questions. Did you create this application process for them - or were they doing it before?

2. Can the application they working from support the macro's?

If so you set up the job in the application, and the printer just takes the command. Does that make sense....

here's a quick link to a google search:

goole search for macro http://www.google.com/search?h...g+up+macr&aqi=g7g-m2

quote:

Originally posted by 5050:
So 1st questions. Did you create this application process for them - or were they doing it before?

2. Can the application they working from support the macro's?

They are using Timberline, a canned accounting package, so there's no functionality within the application to do this currently.

You do have a really good question there though... what were they doing before?

This my boo boo, I asked my sales manager about this application and the reps at Sage, all stated it could be done out of the box.

As to what they were doing before, they did not have the accounting package and asked for a dot matrix printer for forms, I investigated got false info and sold them an 8200N stated it would staple the two pages. I am now in the process adding Planet Press

Jason R:

No, i never created this app for any of my customers.....I do not know if they app Art is working with has Macro Support, it was just something from my memory bank.

I am not possible if that is a MS Office feature only, but am pretty sure that these types of things can be built in other apps as well