Electric, a provider of real-time support and IT management for SMBs, on Thursday said it has acquired managed service provider Sinu.
The acquisition, the value of which was not announced, gives Electric and Sinu, both based in New York, the opportunity to quickly expand their businesses, said Ryan Denehy, Electric’s CEO (pictured above).
While Sinu is an MSP by any definition, Electric has a unique value proposition, Denehy told CRN.
Rather than providing traditional MSP functions, Electric uses its big engineering team to build proprietary software that integrates with Slack and Microsoft Teams to provide automated support without the need for old-school ticketing, he said. read the rest here