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We are reaching a point where a lot of leases on the Savin C2020 (Ricoh MPC2000) are ready to be upgraded. The C9120 (Ricoh MPC2051) isn’t is heavy duty but it seems cost prohibitive to move customers all the way up to the 30ppm model. I’m curious to see what everyone else intends to do in the segment.
Thanks!
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It really depends on the user requirements and volume. If they need more robust paper-handling capabilities or advanced finishing and are above 5,000 per month in total volume, I step them up to the 30ppm model. If they run a lower volume with a basic configuration, I let them know that the lower-end model will meet their needs & handle their volume.

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