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SUNNYVALE, CA -- (Marketwired) -- 01/07/14 today announced that Raffa, P.C., a managed services provider (MSP) based in Washington, DC, has deployed'senterprise-grade cloud backup and disaster recovery (DR) solution to achieve 100 percent backup reliability and restore rate, at 10 times the speed, for its customers. With, Raffa can offer affordable, enterprise-grade backup and DR which results in higher customer satisfaction and increased revenue to its bottom line.


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Raffa has 25 years of experience providing a range of managed technology services -- including cloud backup, network optimization, and data backup -- to non-profits, small businesses, government agencies, and other organizations. With about 250 employees serving up to 400 clients at any given time, Raffa turned to's DataProtect cloud backup and disaster solution after conducting IT audits for its customers and discovering that many of their current backup solutions weren't working. "It was a disaster waiting to happen," said Nate Solloway, Technical Outsourcing Manager at Raffa. "We found many new clients who thought they had a working backup solution in place, only to learn the hard way -- it wasn't."

Raffa selected DataProtect because it requires no backup appliance -- which means no initial start-up cost -- and is straightforward for clients to install and manage.'s software agent doesn't require a system reboot after being installed, allowing for installation in minutes and data was backed up within 24 hours. " is the easiest backup system to set up and configure that we've ever seen, hands-down," said Solloway. "It delivers enterprise-grade performance at an affordable price."


By comparison, Solloway noted that a competitor's backup solution could take four to eight hours of work to install the agents, create the jobs, and do multiple reboots. Other backup products could take weeks to restore data. "One of our clients lost all their data due to a local hardware failure and we had to rebuild it from the backup," explained Solloway. "We were able to restore all the files back from within 24 hours." DataProtect also offers Raffa the ability to help customers move larger data sets quickly, offering backup and recovery that is about 10 times faster than competitors' solutions. When one client's system went down, Raffa restored data from the backups to external hard drives at another location so that the client could be up and running in a few hours versus days using DataProtect.

Another example of's ability to achieve 100 percent restore rate is with their Multi-tenant Management Portal. Along with providing daily backup reports,'s partner portal lets Raffa monitor, manage and recover data for its clients from anywhere through a single, easy-to-use browser window. "These features and more give us -- and our clients -- peace of mind knowing that their data is protected," said Solloway.

Solloway adds that is more affordable for customers than other backup and recovery solutions. " has the best price per-gigabyte for a business-class online backup service," said Solloway. " lets us offer an affordable, enterprise-class backup and DR solution which results in higher customer satisfaction and increased revenue to our bottom line."

For the full case study, visit:

About is an award-winning provider of enterprise-grade 3-in-1 backup, disaster recovery and archiving technology for small/medium enterprises, distributed organizations, and managed service providers (MSPs). The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local, offsite, archiving and disaster recovery functionality integrated into one solution, delivers the value of multiple products at a fraction of the cost.

Headquartered in Sunnyvale, Calif., was established in 2008 by successful serial entrepreneurs and technology executives from companies such as Netscape, VeriSign, Symantec, EMC, and Shutterfly. For more information, visit or Follow on Twitter at

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Evette Collins
Account Executive
Raffa, P.C.
Email Contact

Courtenay Troxel
Channel Marketing Manager
Email Contact
(650) 590-0950 

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