Re: Manage print queue?

ShajaDocusultant P4P'er

We have a client who is replacing several Xeroxs with 3035s, 3045s, 2060s and 2075s (all SP models). They want to retain their current functionality of all users being able to manage the entire print queue: see waiting jobs, move jobs up and down in priority, and delete waiting jobs. As you know, the walk-up screen only shows the current job being printed, SmartDeviceMonitor only shows the completed job history, and WebImageMonitor will let you delete but not change priorities.

Has anyone else run into this request, and what was your solution? Did you have to go with a third-party software?

Appreciate any suggestions.

8/9/0610:05 AM

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Art Post (Guest)

Plotbase PM, can do this. Please contact Rich Hipsky @ Ratio. www.plotbase.com

Please tell him Art Post from P4Photel asked you to call. We have a preview of this software a few weeks ago.

8/9/0610:06 AM

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Old GloryMaven VIP

Are you familiar with MicroPress?

8/9/0611:17 AM

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ShajaDocusultant P4P'er

Thanks, gentlemen, for the fast replies.

I've heard of MicroPress, but I'm sure this client would resist anything that involves a server or a lot of expense.

This is a problem we inherited as the installing dealer for a ship-in. The parent company (in another state) chose the Ricohs for the local division (our new client) over the local division's objections to taking away their Xeroxs. So, we want to give them a simple solution without them thinking the Ricohs are going to make them incur a lot of expense just to get back to where they were.

Ironically, our IT team called Ricoh tech support for ideas but said tech support couldn't suggest anything.

I'll relay both ideas to our IT team. Looking forward to hearing other thoughts, too.

8/9/064:50 PM

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