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From: ricohaficio (Original Message) Sent: 5/2/2002 5:13 PM


Topic: JP8000 (1 of 2), Read 7 times

Date: Thursday, May 02, 2002 04:31 PM

I am currently having a problem with the JP8000 Drums. It seems the drum that comes with the JP8000 is producing a full 11x17 image with a 1/4 inch border. However, when I switch to the color drum I can never produce the same 11x17 image with a 1/4 in border. It seems that the screen size is larger on the drum that comes with the JP8000 where as the color drum that you order for an extra drum is a different size. Has anybody came across this same problem or am I the first to notice it? and if you have noticed this problem is there anything I can do to fix this without reducing the image to 98%. thanks Jeff H







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Topic: JP8000 (2 of 2), Read 2 times
Conf: BW: Product-Related Discussion
From: Arthur Post (salmonrive@msn.com)
Date: Thursday, May 02, 2002 08:10 PM

Jeff:

In reference to the JP8000 drums. I believe they all have the same size screen and all print the same. I have two in the field, but have quite a few JP 5000's and TCII's. They all use the same drum.

Your border, are you losing the border at the top of the page? There is an adjustment to increase the image area (this is a minor adjustment and will increase the image area in millimeters only). The JP8000, along with the JP5000 can not print edge to edge, where one drum may come close, the other may not. This is what you may be experiencing at your customers location.

There is a way to reduce the image one way and two with the JP series. Just access the directional magnification mode and you can make the changes yourself.

Be sure to double check if you or the customer is trying to print the borders near the edge of the 11 x 17 (mark it), then go to the operator manual and check the specs for each system. Hope this helps. Id not I would contact Ray Bauer at Ricoh HQ in New Jersey.
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Original Post
From: Jim Stocker Sent: 5/3/2002 12:13 PM
Just a little correction. The drums for the JP8000 ARE different than the JP5000 (an ink saving scraper system being one of the more beneficial enhancements). You have to program a TCII to take either or, not both. I have the same problem with the drums. It seems Ricoh is importing A3 sized drums, not Ledger. This would account for the difference in image area along the horizontal. The only current fix, TSC is aware of this, is to replace the A3 screen with a Ledger one. No one will probably want to pay for this, so I intend to change them as they come in and warranty claim the screens. They might get the message if they have to eat enough of them. After all, you don’t get A3 paper here in the US, so why should we get A3 drums? Also, the printed specs would be incorrect. I will be e-mailing Ray Bauer on this and other "issues" with dup product.

Cheers and Good Luck

Jim S.

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