Printing is big. Research shows that the average office worker uses 10,000 sheets of paper a year. But what about printing in five years time?

It is clear that businesses need to get on the automation train before it leaves the station. As one of the leaders in this trend discovered, the full benefits only become clear once the journey has begun.

“We’ve been involved with this digital transformation journey for the past four and a half years,” says Werner Engelbrecht, general manager of Kyocera Document Solutions South Africa (KDZA).

“It started as a project from Europe, and it was one of those initiatives that we were asked to participate in. To be honest, there wasn’t an initial buy-in because we didn’t understand what it entailed. It wasn’t until we moved down this journey that we realised the impact this would have on our business.

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