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IKON Selects Captaris RightFax for Integrated Document Management Solutions Portfolio
September 30, 2004 11:13:00 AM ET



Captaris and IKON Enterprise Services Drive Business Efficiency, Productivity and Cost Savings Through Enterprise Fax and E-Document Delivery

Furthering the launch of its integrated portfolio of solutions for all phases of the document lifecycle - capture, workflow, output and retention - IKON Office Solutions IKN, the world's largest independent channel for document management systems and services, today announced a new strategic relationship with Captaris, Inc. CAPA, a Business Information Delivery solutions provider, for RightFax enterprise fax and e-document delivery solutions.

With this new relationship, IKON, through its global services organization - IKON Enterprise Services - will offer Captaris RightFax to help customers achieve significant cost reductions by integrating and automating the flow of a full range of fax, paper and electronic documents and data. By using a RightFax server, IKON customers can securely and efficiently deliver business information from virtually any application via fax, email, print devices or over the Internet.

"IKON and Captaris provide an ideal solution for organizations that want to further leverage their existing technology infrastructure, including multi-function devices, to provide cost effective e-document delivery," stated Michael Kohlsdorf, Senior Vice President of IKON Enterprise Services. "The addition of RightFax to IKON's best-in-class, end-to-end document management solutions portfolio will help ensure customers the highest level of document efficiency and reliability from the point of creation to archive."

IKON selected Captaris RightFax for its flexible, open architecture and standards-based technology which ensures interoperability as well as extensibility of functions between customers' new and existing systems. Based on IKON's objective document output and lifecycle assessment services, IKON Enterprise Services will customize solutions enabled by RightFax to fit customers' document management needs and specific business challenges.

"The alignment of RightFax's proven line of easy to use and manage enterprise fax and e-document solutions with IKON Enterprise Services solutions portfolio presents a powerful combination for meeting the document delivery and receipt needs for organizations of all sizes and industries," said Matt Scheuing, Chief Operating Officer at Captaris, Inc. "Together, we can help customers streamline their business information workflow while reducing costs, saving time, and improving productivity."

The preferred enterprise fax and e-document delivery solution of the Fortune 100, RightFax will enable IKON customers to receive faxes into a central location and deliver them to a user's desktop, email or other location based on rules. A user can also send a fax directly from her or his email system or from an office application such as Microsoft Word or Excel. When integrated with business applications used daily, RightFax can reduce an organization's document delivery costs up to 90 percent by eliminating pre-printed forms, postage, labor and equipment costs associated with manual document delivery.

"Fast, reliable information access is critical for our healthcare and financial services customers, and RightFax integrates with a variety of these key vertical services applications to automate costly and time-consuming information delivery processes," Kohlsdorf explained. "Through the implementation of RightFax solutions, our customers can leverage electronic document delivery to securely exchange, manage, process as well as track highly-confidential information and other vital communications."

About Captaris, Inc.

Captaris is a leading provider of Business Information Delivery Solutions that integrate, process and automate the flow of messages, data and documents. Captaris produces a suite of proven products and services, in partnership with leading enterprise technology companies, delivered through a global distribution network. Captaris has installed over 80,000 systems in 44 countries, with 93 of the Fortune 100 using the company's award-winning products and services to reduce costs and increase the performance of critical business information investments.

Captaris is headquartered in Bellevue, WA, and has main offices in Tucson, AZ, Portland, OR, Calgary, Canada and European headquarters in Nieuwegein, Netherlands. In addition, Captaris has sales and support offices in Switzerland, the United Kingdom, Germany, Hong Kong, Australia, and Dubai. The company was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit www.captaris.com.
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