From: Docusultant (Original Message) Sent: 11/21/2002 1:42 PM

IKON Expands High-End Production Lineup, Announces Canon imageRUNNER Pro 150+

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Thursday November 21, 11:40 am ET
Targets Commercial Printers, In-Plants, Data Centers and Service Bureaus with Increased Productivity, Reliability and IKON Value-added Services


VALLEY FORGE, Pa.--(BUSINESS WIRE)--Nov. 21, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced the launch of the Canon imageRUNNER Pro 150+, the most powerful addition to its production-level printing and publishing solutions portfolio to date. The iR Pro 150+ is the latest in a growing family of products that target commercial printers, service bureaus, data centers, corporate in-plants and other paper-intensive environments with high-speed document output capabilities supported by IKON value-added services.
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"As the industry's largest supplier of Canon imageRUNNER 110s, IKON anticipates tremendous success with the new iR Pro 150+," said Cathy Lewis, Senior Vice President of Marketing, IKON Office Solutions. "We plan to leverage its increased speed and volume in combination with our Total Customer Protection Program and 2-hour average service response time to meet the needs of businesses with extremely tight print windows and productivity requirements."

The 150-ppm Canon imageRUNNER Pro 150+, with a duty cycle of 3-5 million pages/month, supports IKON's strategy to move further up market, by helping customers satisfy a broader range of high-volume applications under tighter deadlines. In its standard configuration, the system includes a 6-drawer paper supply which delivers a robust 8,000 page paper capacity and offers users the ability to choose from up to 6 different paper stocks within a single job. To further optimize productivity, the system offers a load-while-run capability which minimizes the need for operator intervention and workflow disruption. In addition, when configured with a roll feed system from one of IKON's enabler partners, the iR 150 can run an impressive 60,000 pages of non-stop throughput, which when combined with the standard paper supply, offers a true uninterrupted print capability of 67,000 pages or 134,000 impressions for two sided documents.

Along with impressive speed and volume specifications, the imageRUNNER Pro 150+ should appeal to production environments through a host of standard and optional features such as a 65 ppm scanner to capture and integrate hardcopy documents, a post-process inserter which automatically interposes mixed color and B&W jobs, as well as a signature booklet-maker, perfect binder and hole-puncher for creating professionally finished document sets. The Canon iR Pro 150+ will be supported by a number of IKON's best-in-class front-end systems -- among the largest array of enablers in the industry -- to meet customer needs ranging from variable data applications to make-ready workflow.

IKON intends to offer Canon imageRUNNER Pro 150+ in combination with IKON's Total Customer Protection Program, which provides 24/7 service coverage, 2-hour on-site technician response, round-the-clock second-level help desk support and more. And, to ensure iR Pro 150+ customers receive industry-leading service and support, IKON will continue to assign each customer dedicated technicians who will quickly gain an understanding of operations and peak periods.

"IKON has a unique ability to wrap the Canon imageRUNNER Pro 150+ with a range of front-end systems and exclusive services that address both general document output needs and customer-specific workflow," continued Ms. Lewis. "This best-in-class, value-add approach to solutions delivery allows IKON to function as a total business communications provider and partner for production-level environments."

The Canon imageRUNNER Pro 150+ will be available through IKON beginning November 22, 2002.

About IKON

IKON Office Solutions (www.ikon.com) is one of the world's leading providers of products and services that help businesses communicate. IKON provides customers with total business solutions for every office, production and outsourcing need, including copiers and printers, color solutions, distributed printing, facilities management, imaging and legal document solutions, as well as network design and consulting, and e-business development. IOS Capital, LLC, a wholly owned subsidiary of IKON, provides lease financing to customers and is one of the largest captive finance companies in North America. With Fiscal 2002 revenues of $4.8 billion, IKON has approximately 600 locations worldwide including the United States, Canada, Mexico, the United Kingdom, France, Germany, Ireland and Denmark.

This news release includes information which may constitute forward-looking statements within the meaning of the federal securities laws. These forward-looking statements include statements concerning but not limited to expected performance of the Canon imageRUNNER Pro 150+ and related IKON services. Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurances that such expectations will prove correct. Such forward-looking statements are based upon management's current plans or expectations and are subject to a number of risks and uncertainties, including, but not limited to, risks and uncertainties relating to conducting operations in a competitive environment and a changing industry; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships; and general economic conditions. Certain additional risks and uncertainties are set forth-in IKON's 2001 Annual Report on Form 10-K/A filed with the Securities and Exchange Commission. As a consequence of these and other risks and uncertainties, IKON's current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements.
Original Post
New IKON Office Solutions Guidebook to Help Customers Become More Efficient Through Better Use of Technology
Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity


VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents.

The guidebook, called "The Efficient Office - 25 Surprisingly Simple Ways to Save Time and Money," describes ways for businesses to use document processing technology more efficiently, and at lower cost. It is available for download at www.IKON.com, or by calling 1-888-ASK-IKON.

The guidebook was developed by IKON in partnership with Jan Jasper, a leading office efficiency consultant and author of Take Back Your Time: How to Regain Control of Work, Information and Technology. Ms. Jasper will participate in a multi-city North American tour on behalf of IKON, conducting workshops to help IKON customers take advantage of today's digital technology.

"As the guidebook points out, relatively simple changes can dramatically improve office workflow," Ms. Jasper said. "We have developed a primer on how to streamline a wide variety of processes, from document creation through copying, transmitting and storage, and we are looking forward to helping IKON's customers throughout North America take advantage of the great technologies now available to them."

"For the last 14 years, Jan Jasper has been helping companies and individuals make the most of their technology investments," said Cathy Lewis, IKON's Senior Vice President of Marketing. "The new guidebook, coupled with Jan's lecture and workshop tour, will be tremendously beneficial for current and prospective IKON customers. Jan's message about leveraging technology to improve efficiency clearly complements IKON's strategy to provide customized solutions to help our customers improve their document workflow and business communications."

For more information about IKON's efficiency tour and "The Efficient Office" guidebook, or for general information about IKON, please visit www.ikon.com or call 1-888-ASK-IKON.

About Jan Jasper

Jan Jasper is a leading office efficiency consultant and author of Take Back Your Time: How to Regain Control of Work, Information and Technology (St. Martin's Press). Jan has been training busy people to work smarter, not harder since 1988. With clients ranging from Fortune 500 companies to entrepreneurs, she works with people whose demanding roles require that they perform at peak efficiency.

She guides clients in streamlining their systems and procedures, using technology efficiently, managing information overload, and forming optimum work habits. She became IKON's office efficiency spokesperson in early 2002. She is based in New York City. Visit www.janjasper.com for more information.

About IKON

IKON Office Solutions (www.ikon.com) is one of the world's leading providers of products and services that help businesses communicate.

IKON provides customers with total business solutions for every office, production and outsourcing need, including copiers and printers, color solutions, distributed printing, facilities management, imaging and legal document solutions, as well as network design and consulting, and e-business development.

IOS Capital, LLC, a wholly-owned subsidiary of IKON, provides lease financing to customers and is one of the largest captive finance companies in North America. With Fiscal 2001 revenues of $5.3 billion, IKON has approximately 600 locations worldwide including the United States, Canada, Mexico, the United Kingdom, France, Germany, Ireland and Denmark.

Editor's Note:

Jan Jasper is a frequent radio and news show guest. She has also been quoted in numerous publications. To schedule Jan for an interview, please contact Jim O'Brien of Robinson, Lerer & Montgomery at 212-484-6715.
The word IKON should always appear in capital letters.
This news release includes information which may constitute forward-looking statements within the meaning of the federal securities laws. These forward-looking statements include statements concerning but not limited to document processing technology and related efficiency.

Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurances that such expectations will prove correct.

Such forward-looking statements are based upon management's current plans or expectations and are subject to a number of risks and uncertainties, including, but not limited to, risks and uncertainties relating to conducting operations in a competitive environment and a changing industry; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships; and general economic conditions.

Certain additional risks and uncertainties are set forth-in IKON's 2001 Annual Report on Form 10-K/A filed with the Securities and Exchange Commission. As a consequence of these and other risks and uncertainties, IKON's current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements.

(c)2002 IKON Office Solutions, Inc. IKON Office Solutions® and IKON: The Way Business Gets Communicated(SM) are trademarks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners.
Thursday May 23, 9:20 am Eastern Time
Press Release

SOURCE: IKON Office Solutions, Inc.
IKON Adds Hewlett-Packard LaserJet 9000MFP to Digital Arsenal
Targets New Business, Increased Page Volumes Through IT/MIS Decision Makers

VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 23, 2002--IKON Office Solutions, Inc. (NYSE:IKN - News) today announced another milestone in its expanding Hewlett-Packard relationship with the addition of the HP LaserJet 9000MFP to IKON's lineup of digital output devices from industry leaders like Canon, Ricoh and Oce.

IKON intends to leverage the HP brand to drive MFP placements for businesses that rely extensively on network printers for their document production needs. This approach to a highly competitive digital marketplace is designed to pave the way for IKON to capture incremental new business and increased page volumes in the network print environment.

"The addition of Hewlett-Packard page printers to our product roster last year helped round out IKON's offering," said Cathy Lewis, Senior Vice President of Marketing for IKON Office Solutions. "Now, the introduction of the HP LaserJet 9000MFP brings us even closer to IT/MIS decision makers, whose reliance on HP printers makes this an excellent means of opening new doors. Hewlett-Packard technology, combined with IKON's expertise in consultative sales and distribution, creates a compelling value proposition to benefit our customers."

"IKON will play a major role in HP's go-to-market strategy, which includes a new `convergence' channel partner who can combine the networking expertise and strong IT relationships of traditional printer resellers with the high-touch service and sales capabilities, strong facilities management relationships, and flexible financing services of traditional copier resellers," said Kevin J. Gilroy, Vice President and General Manager, HP North American Channels.

The 50-page-per-minute HP LaserJet 9000MFP offers monochrome printing and copying, color scanning and digital sending capabilities -- in one single, compact device. Workgroup users will enjoy the convenience of streamlined workflow and expanded features and functions, accessible in an easily recognizable interface.

Meanwhile, IT/MIS professionals can seamlessly provide the same level of end-user support available for network printer fleets, from familiar print drivers to remote monitoring and device management.

IKON Office Solutions (www.ikon.com) is one of the world's leading providers of products and services that help businesses communicate. IKON provides customers with total business solutions for every office, production and outsourcing need, including copiers and printers, color solutions, distributed printing, facilities management, imaging and legal document solutions, as well as network design and consulting, and e-business development. IOS Capital, LLC, a wholly-owned subsidiary of IKON, provides lease financing to customers and is one of the largest captive finance companies in North America. With Fiscal 2001 revenues of $5.3 billion, IKON has approximately 600 locations worldwide including the United States, Canada, Mexico, the United Kingdom, France, Germany, Ireland and Denmark.

This news release includes information which may constitute forward-looking statements within the meaning of the federal securities laws. These forward-looking statements include statements concerning but not limited to the HP LaserJet 9000MFP and related performance. Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurances that such expectations will prove correct. Such forward-looking statements are based upon management's current plans or expectations and are subject to a number of risks and uncertainties, including, but not limited to, risks and uncertainties relating to conducting operations in a competitive environment and a changing industry; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships; and general economic conditions. Certain additional risks and uncertainties are set forth-in IKON's 2001 Annual Report on Form 10-K/A filed with the Securities and Exchange Commission. As a consequence of these and other risks and uncertainties, IKON's current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements.



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From: Docusultant Sent: 7/29/2002 3:25 PM
Monday July 29, 10:18 am Eastern Time
Press Release

SOURCE: IKON Office Solutions

Standard and Poor's Upgrades Outlook On IKON
VALLEY FORGE, Pa.--(BUSINESS WIRE)--July 29, 2002--IKON Office Solutions (NYSE:IKN - News) announced today that Standard & Poor's (S & P) has affirmed its BBB- ratings and revised its outlook on IKON and its related entities from negative to stable.

"We are pleased with our improved outlook from S & P. This is another positive step for IKON as we continue to implement revenue, operational, and financing strategies that bring enhanced value to the organization and to our shareholders," said James J. Forese, Chairman and CEO of IKON. "With a debt to capital ratio of 29% at the end of June 2002, conservatively leveraged captive leasing operations, and an infrastructure that continues to benefit from ongoing investments in centralization and standardized processes, IKON is clearly a stronger company today."

IKON Office Solutions (www.ikon.com) is one of the world's leading providers of products and services that help businesses communicate. IKON provides customers with total business solutions for every office, production and outsourcing need, including copiers and printers, color solutions, distributed printing, facilities management, imaging and legal document solutions, as well as network design and consulting, and e-business development. IOS Capital, LLC, a wholly-owned subsidiary of IKON, provides lease financing to customers and is one of the largest captive finance companies in North America. With Fiscal 2001 revenues of $5.3 billion, IKON has approximately 600 locations worldwide including the United States, Canada, Mexico, the United Kingdom, France, Germany, Ireland and Denmark.



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Wednesday July 24, 12:45 pm Eastern Time
Dow Jones Business News

Ikon's 3rd-Quarter Net Jumped 65% on Cost-Cutting Efforts


VALLEY FORGE, Pa. --Ikon Office Solutions Inc.'s fiscal third-quarter net income soared 65% as cost-cutting efforts offset a decline in revenue.

Ikon, which provides businesses with imaging and document services and products, Wednesday reported net income of $43.1 million, or 28 cents a share, for the period ended June 30 , up from $26 million, or 18 cents a share, a year earlier. The latest results topped company expectations, as well as a Thomson First Call estimate of 23 cents a share.


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Assuming the company last year didn't amortize goodwill, an accounting practice which has been eliminated this year, year-earlier third quarter earnings would have been 25 cents a share.

Revenue slipped 7.1% to $1.22 billion from $1.31 billion amid the divestiture or downsizing of several unprofitable business lines throughout the fiscal year.

Last October, Ikon announced plans to exit from or downsize some of its businesses and accelerate other cost-cutting activities, which it said would result in 1,600 job cuts in 12 months. Ikon also said in October that it would eliminate an additional 1,000 employees through October 2002 , primarily through attrition.

Although the fourth quarter is typically a softer quarter for revenue, Ikon said it expects to earn 20 cents to 22 cents a share, compared with First Call's estimate of 20 cents a share. In the year-earlier fourth quarter, Ikon earned 12 cents a share, excluding items.

Moreover, Ikon again raised its fiscal 2002 guidance to between 94 cents and 96 cents a share from 87 cents to 92 cents a share, encouraged by improvements in its operational infrastructure and revenue mix. The new guidance represents about 16% improvement from a year earlier.

Analysts are looking for earnings of 89 cents a share for the fiscal year ending Sept. 30 .

Ikon expects that revenue will continue to be hurt by the de-emphasis of certain revenue streams and a cautious economic climate. As a result, the company anticipates revenue will decline by approximately 8% for the full year, and 4% to 6% for the fourth quarter.

Last fiscal year, Ikon had revenue of $5.27 billion, with $1.28 billion of revenue in the fourth quarter. Based on these numbers, the projected declines would put fiscal 2002 revenue at about $4.85 billion, and fourth-quarter revenue between $1.2 billion and $1.23 billion.

-Carrie Kocik; Dow Jones Newswires; 201-938-5388

(Rose K. Manzo of Dow Jones Newswires contributed to this
IKON Names Matthew J. Espe, President And Chief Executive Officer



IKON Office Solutions, a provider of business communications solutions, announces that Matthew J. Espe has been appointed President and Chief Executive Officer. Espe was most recently President and Chief Executive Officer of GE Lighting, a $3 billion business with 35,000 employees and 55 manufacturing facilities across North America and around the world. He brings to his new position at IKON more than 20 years experience in distribution, sales and marketing and a proven track record for building and leading businesses on a global scale, while increasing revenue and profitability. As indicated in the Company's plan for a smooth transition to new leadership, previously announced in March 2002, James J. Forese will remain as Chairman of the Board of Directors until the Company's next annual meeting in February 2003.

Richard A. Jalkut, Lead Independent Director of IKON's Board, said, "We are very pleased to have an executive of Matthew Espe's caliber to lead IKON. The Board of Directors was determined to find a disciplined and talented executive with the proven skills and right experience to move this Company to the next level. We also wanted to choose a person of integrity who would be dedicated to the highest principles of corporate governance. After an executive search that was comprehensive both internally and externally, we decided that Matthew Espe was the best qualified candidate to become President and CEO of IKON. As a rising star at one of the most successful companies in America today, Matt has proven again and again, at a variety of GE business units, that he has an outstanding ability to build and lead great businesses. His experience working with Japanese suppliers will be especially helpful to IKON's relationships with our important vendors, including Canon and Ricoh. We believe his combination of innovative planning and broad operational experience in global distribution businesses can provide the impetus IKON needs to increase revenue and profitability and build sustained growth for the future. Matt has created real, measurable value everywhere he has worked. We fully expect that he will build lasting value for all constituents of IKON as well. Matt has a firm base on which to build, thanks to the hard work and strategic vision Jim Forese has contributed to this business over the last four years."

Espe said, "I am excited to have the opportunity to join the highly-energized IKON team. IKON has worked long and hard to successfully integrate its businesses and build a strong foundation for a promising future, and I believe it's time now to realize that promise, build shareholder value and make IKON the undisputed leader in its industry. This Company has strong fundamentals, a solid balance sheet and the right structure for the current competitive environment. I intend to keep the Company focused on new technologies and market opportunities, to continue to improve IKON's customer-centered business model and to maintain the consistency of IKON's strategic direction and solid execution. We will move forward quickly with no loss of the momentum this business has built so strongly over the last few years."

Forese stated, "For six months, we have moved steadily and methodically to find the ideal person to take the helm of IKON, following the plan we put in place to ensure a smooth transition to new leadership of the Company. Our goal was to maintain continuity and stability in the great progress we have made. Matthew Espe has broad operational experience and an exceptional background in successful marketing and sales in global distribution businesses, similar to IKON's operations and business model. He is customer-focused and adept at introducing and building on new products and services. His success in increasing revenue and controlling costs while growing a variety of different businesses fits precisely with IKON's strategy of establishing sustained growth for this Company. I am very pleased to welcome Matt to IKON and look forward to working closely with him over the next few months."

Espe, 43, began his career with GE in 1980 and rose steadily through the ranks of general management at the company both in domestic and international operations. In 1994, he was given full responsibility for a GE Plastics venture in the Netherlands. Over the next five years, he held increasingly important leadership posts for this GE business unit in Europe and Asia, as he built a reputation for improving productivity, increasing revenues and focusing sharply on customer service. In 1999, Mr. Espe was appointed President of GE Plastics Europe and charged with fully integrating this $2 billion business. In May 2000, Espe returned to the U.S. to take the position of President and CEO of GE Lighting. He has begun the transformation of GE's oldest business by improving global interaction of manufacturing, technology and sourcing within the company. He has improved service rates at key accounts, improved product mix and reduced costs.

Espe received
Press Release Source: IKON Office Solutions, Inc.

IKON Expands Production Color Offering With Canon CLC 3900
High-speed, High-quality Color Copier/printer Sets New Standard in Price-performance
Monday October 7, 10:38 am ET


VALLEY FORGE, Pa.--(BUSINESS WIRE)--Oct. 7, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced availability of the Canon CLC 3900 copier/printer, targeting the growing number of businesses that require color in their daily document workflow. This high-speed, high-quality output solution boasts greater connectivity, color and job management, and finishing options than its predecessor, but at a true entry-level price point for the production space.



"In today's competitive business environment, color documents can offer an advantage," said Jeff King, Vice President of Product Marketing, IKON Office Solutions. "With IKON, customers may choose from a powerful array of color solutions to meet their needs. The addition of the Canon CLC 3900 offers a cost effective and highly productive solution to those customers looking to transition to digital color technology."

In line with its "best-in-class" solutions strategy, IKON will offer the 39 ppm Canon CLC 3900 with a variety of front-end systems from leading technology manufacturers. Customers can choose to leverage the IKON-exclusive EDOX document server, Canon ColorPASS-Z4500/Z5000 or T/R Systems MicroPress in order to fulfill advanced graphics workflow, variable data applications or cluster printing demands. Under any scenario, connected CLC 3900 systems will be implemented through IKON's Professional Services team, offering a complete range of solutions -- from basic connectivity, installation and training to customized application scripting -- designed to maximize productivity.

"As the largest independent distributor of Canon office equipment in North America and a value-added reseller of other industry-leading imaging technology, IKON has the knowledge and experience to ensure the seamless implementation of any business communications solution," said Cathy Lewis, Senior Vice President of Marketing, IKON Office Solutions. "With the launch of the CLC 3900, IKON can better capture the highest growth segment within the production market--high-speed, high-quality color at an affordable price."

Set to begin shipping in October, the Canon CLC 3900 was named a "Hot Pick" by Seybold Publications because, among its many other outstanding features, Canon's Finer Brighter Toner and Automatic Image Refinement technology ensure high-quality color output. The copier/printer also easily handles oversized paper and offers professional finishing options such as saddle-stitching to address virtually any application, including complete booklet production.

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