IKON Office Solutions, a Ricoh company, today announced that it has established a reseller relationship with Control Systems, a leading provider of cost recovery and document handling solutions, to provide the Copitrak solution to IKON’s customers.
As part of IKON’s legal document management solutions portfolio, Copitrak is designed to help Professional Service firms such as Legal, Architectural, Engineering, and Accounting track and charge back for client related work and manage their entire document workflow. Copitrak delivers a robust cost recovery and chargeback solution for copying, scanning, printing, mobility, faxing, postage, and telephony. In addition, Copitrak also offers scan routing, copy center and desktop expense management and allocation products for third party imports and internal expense processes.
“In today’s tough economic climate, firms need to be tracking and recovering costs in a simple, effective and accurate manner,” explains Mark Davey, Vice President of IKON Legal Enterprise Solutions. “IKON is pleased to add the award-winning Copitrak solution to our portfolio. Combined with IKON’s professional services expertise, this is sure to be a great combination for our clients.”
Copitrak’s renowned single user interface eliminates the need for an external terminal connected to a device, helping customers reduce administrative burden, streamline and accelerate workflow and generate more revenue. In addition, Control Systems and Ricoh, IKON’s parent company, have a relationship whereby Copitrak’s interface is programmed into Ricoh’s new platforms, delivering advanced “on-box” functions and joining manufacturer, distributor and solution integrator into a powerful single source provider.
“Our technology and innovative roadmap which combines proven and trusted standalone solutions together with our award winning embedded offerings put Copitrak in a very powerful position within the professional services community,” says Graham Allen, Control Systems’ President. “With trained and experienced personnel in every major city in North America, we consistently deliver a high level of client care. Our customers have grown to expect and trust Control Systems for more than 26 years and, together with IKON, we will set new standards in customer satisfaction, response times and technically advanced solutions.”
IKON offers a comprehensive portfolio of document management products and services to help law firms and corporate counsel manage their entire document workflow, whether it is on-site copy and mail centers, off-site imaging or processing work, electronic discovery, data forensics, records management, or other litigation support services.
About Control Systems
Based out of Boca Raton, Fla., Control Systems has been designing, producing, installing and maintaining cost recovery solutions targeted at the professional service community for 25 years. As the dominant player in expense management around the globe, Control Systems operates on three continents with trained personnel throughout the United States, Canada, Europe, and Asia. With a customer list totaling more than 5,000 professional firms, Control Systems continues to lead the industry with new technologies such as Biometrics, embedded software, and unique integration with leading hardware and software companies. Whether you need to control, manage or account for, copies, faxes, scans, prints, telephone charges, online research, postage or hundreds of other third party fees, Control Systems has the ideal solution. For more information, visit http://www.copitrak.com.
About IKON
IKON Office Solutions, Inc. (http://www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals. IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $20 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services, including on-site and off-site managed services, technical service and support, and customized workflow design and implementation.
IKON Office Solutions® and IKON: Document Efficiency at Work®/A Ricoh Company are trademarks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners
Original Post