FRAMINGHAM, Mass. --
In an ongoing attempt to increase operational efficiencies, reduce costs, and boost revenue, organizations of all sizes are looking to develop or acquire improved competencies in print and electronic document infrastructure and workflows. But, despite some good intentions, implementation has fallen short as only a small percentage of outsourced managed print services (MPS) contracts are performing at optimal levels. To help organizations address these challenges and meet their business growth objectives, International Data Corporation (IDC) has published a Print and Document Management (PDM) Maturity Model that provides a framework to support organizations that seek to optimize their imaging and printing infrastructure and document-intensive business processes.
"Cloud-based applications, mobile devices, and the increasing socialization of business applications are all contributing to rapid changes in requirements for imaging and output," said Holly Muscolino, Research Director, Document Solutions at IDC. "Our maturity model enables organizations to assess print and document management competency throughout the organization, use the baseline to define short- and long-term goals, and make decisions regarding staff, technology investments, and engagements with managed print services providers."
IDC's Print and Document Management maturity model enables an organization to:
- Assess its print and document management maturity
- Uncover maturity gaps across business units
- Use the baseline to define short- and long-term goals and plan for improvements
- Prioritize managed print and document service engagements and/or print and document management technology, staffing, and other related investment decisions
- Evaluate managed print and document services providers and offerings
IDC's recently published study, IDC Maturity Model: Print and Document Management (IDC #241441), describes the IDC PDM Maturity Model framework, identifying the stages, critical measures, outcomes, and actions required for companies to effectively develop print and document competency and reap its cost savings, productivity, and efficiency benefits. IDC's Print and Document Management Maturity Model is a framework of five stages (ad hoc, opportunistic, repeatable, managed, and optimized), critical measures (intent, technology, people, and process), outcomes, and actions required for organizations to effectively advance along the successive stages of print and document management proficiency.
To purchase this study, please contact IDC Sales at 508-988-7988 or sales@idc.com.
About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 49 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.
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