This was something a 3rd party solutions vendor rep said at a dealer event to me once that left me speechless. The actual full quote was:
"I don't give a sh** about dealers I just want to sell and move on."
Needless to say when that same person called about becoming a partner recently I had to shoot it down.
This got me thinking. It's hard enough day-to-day for our sales teams battling to the lowest click rate for pennies which is why we look at alternative solutions to increase profitability. So when those solutions go south it completely erodes sales confidence.
So what's your 3rd party dealer horror story?