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HP sued by clients

Class action lawsuit filed in U.S. District Court of Northern California

  • Alleging that HP firmware update for its printers and MFPs act as “Malware” software
  • “HP wrongfully compels users of its printers to buy and use only HP ink and toner supplies by transmitting firmware updates without authorization to HP printers over the Internet that lock out its competitors’ ink and toner supply cartridges”
  • “seek actual, statutory, and exemplary damages, restitution, and an injunction requiring HP to reverse the effects of its malware......”
  • Jury trial being requested

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