Total net revenue up 0.5% to $58.8 billion for the year
- Q4 total revenue of $15.407 billion, up 0.3%
o Printing division (printers, MFPs, PPS, 3D, printers, etc.) total revenue down 6% to $4.982 billion
Operating profit of $777 million
Supplies revenue down 7% to $3.16 billion
Total hardware units down 9%
• Commercial hardware units down 1%
o Sales down 2% to $1.18 billion
• Managed print service contracts had “double digit” revenue growth
o Personal Systems division (computers, laptops, etc.) total revenue up 3.6% to $10.426 billion

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