HP Inc. offers new MPS programs

HP Managed Print Flex is a new cloud-based managed print service subscription plan
o Includes printer supplies, services, single-contract billing, centralized print
management, HP Wolf security solutions and mobile printing
o Base subscription includes:
 Automatic supplies replenishment
 2 hour call back for service
 Next business day onsite technical service
o Optional “HP Roam” provides secure print release
o Optional “page is a page” plan does not differentiate between b/w and color
pages
o HP Smart Pricing Plan automatically adjusts pricing month to month based on
customer’s actual print volume

o Launch in spring of 2022
- HP Amplify Data Insights combines proprietary, 3rd party and HP partner data into one dashboard
o Enables dealers to benchmark performance
o Claims that 98% of its dealers have agreed to report customer data to HP
o Allows dealer to access data analytics and use for customer segment strategies, anticipate purchasing, implement targeted campaigns, and influence customer buying process
o Includes:
 Revenue and unit sales by industry and company size
 Rankings by industry and company size
 Ratios to hardware by industry and company size
 Inventory levels by HP product group, category and product line
 Sales mix by customer industry
 Compensation and rebate history
 Product warranty and renewal heatmaps
 Customer buying intent predictions
 Customer engagement topic insights
 Customer interest topics based on past 6 months
 Customer installed base recommendations
 Product recommendations for campaigns