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I have had this compete against this unit. Here are a few points.

[LIST]THe fax option is a special give away promo and the customer has to wait four to six weeks for it and they have to install themselves.

[LIST]THe Fax board is an analog 14.4 modem (it's old)!

[LIST]CPC is over a penny! HP yield is based on 5% coverage and the true yields are 20% less than stated.

[LIST]Our MFP yield is 6% coverage 20% more! Do the math!

[LIST]HP does not include on-site maintenance with the cartridge, this is an extra charge, plus there is a charge for the fuser unit, the paper feed roller assembly and the paper transport assembly, and there may be a few others, these parts increase the HP cpc.

[LIST]The Doc feeder is flimsy, and it looks like they took a part of one system and screwed to there HP4100.

Don't be fooled the HP cpc is over 2 cents more like three. You must point these out to the customer? The copy features are not there and the, as far as LAN faxing, I believe this is additional software that may have to be purchased.

Go to HP's web site, all of the info is there (I love the web for info, seek and ye shall find).

I did not lose to this however if I had just sold price or thought of price I would have.

One other note, the HP does not have DTB lite nor the RPSC Driver, sell the driver and the software!!! The MFP order will follow!

Hope this helps

Art
Another thing to keep in mind, the HP 4100 MFP is indeed a 4100 with a scanner attached to it. This product is meant to be A PRINTER FIRST and a copier/scanner/fax secondary. If they are looking for it as a copier, they will be in trouble. Looks good on the surface and HP makes an outstanding printer, no doubt about that, but they just are not there yet in the copier biz.

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