Does anyone know what Xerox charges to remove and replace a Hard drive at the end of a lease?
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From a senior Xerox tech on www.copytechnet.com>
$300.00 for removal and replacement on Standing Offers.
For SMBs customers where Xerox wants to make it difficult for a competitive vendor to knock them out. Up to $600.00 .
$150.00 to wipe the drive.
Xerox being a National company is fairly inflexible on altering or waiving this fee.
I was in on a four machine deal at DND and Xerox was a little bit lower.
We waived our normal $300.00 HDD removal fee and charged only $150.00 for the part.
We got the deal even though the Standing offer describes us as a slightly more expensive vendor when calculating the TCO.
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