Field Support/ Desktop support specialist 1

Art PostAdmin VIP

Madison Heights, Michigan

Job Description

Role Summary: The objective of the Support Specialist I (SS-I) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients. The Support Specialist I will interact daily with clients and works with other Client account stakeholders in understanding client support requests and requirements. The Support Specialist I is primarily focused on end user support but must also possess a basic understanding of entry level system administration functions

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7/16/136:49 AM

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