E-Copy just like all the rest.....#$%$

Art Post (Guest)

A customer asked for e-copy for a new 3235C, I remembered ready the press release that we now have e-copy available for Ricoh systems.

I called the rep we talked, he said our dealership needed to buy a ecopy starter kit. He never mentioned the price of the kit. He gave me retail pricing for e-copy, so I sold one! It was that or lose the sale to Canon.

We then called the rep, and now he states that the starter kit is $12,000!!!!! We are not a large dealership by any means, and now my order is in jeopardy because of the financial commitment that has to be made to e-copy! Hell, we still have a "bread basket" c-cabinet sitting in stock. Also when the rep sent me all of the information he neglected to send the info on the starter kit.

e-copy and the rep seem to be like all the rest...... they stink!

Please make sure you don't fall into the same trap as I did with them.

Art

11/9/058:30 AM

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wyzguynyukDocusultant P4P'er

Art,

Much like you, I sell for a relatively small dealership. We have taken on e-copy and I am going to be trained on the software (or at least on selling it) next Wednesday.

Here's what I don't understand: I would find it incredibly unlikely that my dealership spent $12,000 to take on this product. I am wondering if you have a less than honorable e-copy rep and I will be reading your post at the meeting next Wednesday to the group (that should put the rep on his heels right off the bat).

My sales manager is out of town until Monday, but I am sure he will share with me the costs we incurred by taking on the product. I will be happy to pass on any information I can gather. I just hope it will not be too late to save your deal.

Good luck!

Brian

11/10/058:03 AM

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maureen (Guest)

Yes, there is start off costs. The dealer needs to sign up with eCopy directly. RFG at this time does not offer eCopy through our own purchasing channel, i.e. it is not in our pricebooks. I have attached the document that I received from them directly. Hope this helps.

11/10/0510:22 AM

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Steven Breault (Guest)

Hello wyzguynyuk:

We are an Authorized P4P Vendor. VircoSoft is a developer/distributor of fine document management products catering to the copier dealer industry. In fact I was in the industry before founding VircoSoft. Our goal is to provide quality products, priced to give our resellers the upper hand in virtually any competitive situation.

WE DO NOT CHARGE A FEE TO REPRESENT OUR PRODUCTS

We let our products, support and service do our talking for us. You get results, everyone wins!

Before you are totally committed to spending $12,000 please check us out. References available.

I would be happy to talk with you and to give you a web demonstartion of our products. You and your dealership will be glad you did.

Please contact me directly.

Thank you,
Steve Breault
President/CEO
VircoSoft Corp.
(703) 385-0101
sbreault@vircosoft.com
VircoSoft Web Site

11/11/058:21 AM

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