Kind of interesting day today to say the least. I find my self within the last 3 selling days for the month. Also the last three selling days for the quarter, looking at opportunities that could close in the next 72 hours I was down to about six clients.
Could, does not mean they all will, and I've had times where none of them closed. I haven't hit my quarter quota (I have a large quota for SMB accounts) yet, although I'm very close, there is a path to get the additional $20K in revenue I need.
When you look at who might and who might not order I can see it's going to be tight to get there. The last thing I wanted to do is give up a potential order.
Well, I made up my mind to do that today.
I asked the client to delay the buying decision and I'll put in a loaner MFP for a few weeks until my new model arrives. End result is our client will save a few thousand dollars. Personally it was the right thing to do and doing the right thing is what we're brought up to do. It's not about the bonus or the cash, it's about treating clients how you would like to be treated.
The clients needs did not match up to the MFP devices I had available, thus I would have had to "oversell" to get the order. I just didn't feel comfortable with that, in addition I didn't want to see a competitor come in and steal it. Not saying the client would have shopped, but you never know.