The COVID-19 coronavirus pandemic has proven that the business of providing managed services is only getting stronger as MSPs find new ways to help customers become more resilient.
That’s the word from Rob Rae (pictured), senior vice president of business development at Norwalk, Conn.-based MSP technology provider Datto, who told an audience of MSPs at this week’s XChange+ 2021 conference that they are in the middle of what he termed the “golden age” of managed services.
It is a period that was accelerated by the COVID-19 pandemic, with MSPs getting past an initial dip in business and then quickly recovering as they found new ways to help customers, Rae said. read more here