Today, I was in a new medical account that had 5 different A4 devices Low and behold the volume across all of the devices was about 20K per month.
Lately, on other cpp analysis I got burned because I took the meter reads, and then looked up the cost per page through our Ricoh Aficio TCO site. I then presented to the customer. The customer was not swayed and questioned the math.
This go round, I sat with the accounts payable person and verified how many cartridges they are ordering, how often they order, and got the cost that they are paying for the consumables. I'm hoping this will have a different outcome. A lot of work, but if it makes them comfortable, I guess that's the way it needs to be done.
Would like to hear from others, are you going this deep with the account or just taking the easier way like I was. Thanx