I've bumped in to this a few times in the last few weeks and wanted some input.  Lately we've been up against a plethora of lower tier devices (Kyocera/Sharp/Toshiba boxes).  In 3/4 of these situations, several of the competitors have been able to lock clicks for the term of the lease.  They're coming in at $.0069 - $.0074  /  $.04-$.05.

Is this the new normal or has this always been an acceptable locked click rate?  

Original Post

We've offered locked in rates for years (Ricoh equipment.)  It takes a little explaining on the front end as to why your rate is slightly higher but I think people like the idea of not having to watch over their bill for increases.  However most of my leases are only 36 months.

Well do rate locks also, but there has to be some GP in the deal, since it will come out of the sales person "skin".

You should be looking at the T's & C's of the agreement because they may charge excessive dollars to ship supplies. (charging $20 per shipment per month can be quite the upcharge). Also be on the look out for verbiage in the maintenance supply agreement that states something to the effect, "that we can cancel or charge you more if you use too much toner aka fill)  Hope this helps

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