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Thanks for the replies. It has been interesting. I have a friend who is attending a 3day school this week and he wasnt too impressed. Like me he has a technical job and technical certs (A+, N+) .
He is attending becasue Ricoh requires it. He said that while he is learning a lot of new terms and information he isnt sure he will ever use it.
I think the case will be different for me becasue alot of people in my company depend on me talk to customers about scanning solutions. Indeed, anything concerning connectivity.
One of the companys has an online course, I think I will look into that.
Thanks again for the input.

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