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(from Shaja)

Neal,

I'm assuming the problem is the subset stapling with the mail merge? The C450 doesn't know how to separate each newsletter after the merge creates one big document? If that's the case, two ideas:

1 - PrintShop Mail, which will allow you to break the job after X number of pages for stapling and finishing. PSM requires PostScript, so be sure to use the PS driver and not the PCL driver. This may be the better solution because of how PrintShop Mail handles the ripping of files and images to minimize network congestion. Your Konica Solutions Manager should be able to help you with this.

2 - Run a macro within the Office application after the merge that instructs the printer when to break. I have not had any experience doing this myself, but I did a Google search on this subject a couple of years ago, and found an answer on a user forum for Microsoft (attached). This may not be exactly what you need, but it may put your IT person on the right track.


Attached Files:
Hey Art,

I can assist you on this answer. First Konica Minolta drivers do not work well with Publisher. I have some documentation on this issue that I will have to find scan and send to you. What version of Publisher? This is an issue with Publisher 2000 and 2003....it since has been corrected in 2007.

I have successfully helped end users with this same situation.

PrintShop Mail is not a cheap solution and is a 3rd party application that the end user most likely will not buy. This is usually found in printshops or produciton print areas.

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