SYDNEY, AUSTRALIA, 19 June 2019: Brennan IT, Australia’s leading managed services provider, has been named the number one MSP in Australia and New Zealand for the 10th year in a row.
The result was announced today by Channel Futures in the MSP 501 - the largest and most comprehensive global ranking of managed services providers.
Brennan IT’s recurring number one ranking over the past 10 years on the MSP 501 is unmatched by any other Australian MSP.
Stephen Sims, CEO of Brennan IT, says the win highlights the company’s consistent achievements over the past decade.
“It’s a true honour for the team at Brennan IT to rank number one on this prestigious list for the 10th consecutive year,” says Sims.
“Our people are the best in the industry, and we look forward to celebrating this historic win with our fantastic staff. Taking out the top spot again is testament to our unwavering focus on delivering outstanding customer service proven by our NPS® scores, which are consistently above industry benchmarks at 70 or more.”
“In the managed services space, Brennan IT excels because we understand that clients want the best possible service in working with a single provider managing their cloud, networking, infrastructure and end-user needs. We pride ourselves on offering a seamless customer experience, managing every link in the chain, which means we can troubleshoot and resolve issues that arise much faster than our competitors,” adds Sims.
“We are investing heavily in online tools, portals and automation, which works to service a high-volume of tickets with minimal human error and will help to drive our NPS even higher.”
The 2019 Channel Futures MSP 501 saw the largest pool of applicants ever received, with a 35 percent year-over-year growth rate in applications from 2018.
“We at Channel Futures are thrilled to congratulate the superior companies that have earned a spot on the 2019 MSP 501,” says Kris Blackmon, Editor, Channel Futures MSP 501.
Brennan IT recently announced a raft of new client wins including McDonald’s Australia, Inghams Enterprises, Audi Australia and Volkswagen Group Australia.
For more information about Brennan IT, visit https://www.brennanit.com.au/
The complete 2019 MSP 501 list is available at Channel Futures.
About Brennan IT
Brennan IT supports and manages the ICT infrastructure of more than 1,000 Australian companies, helping make their lives easier. It’s why Brennan IT has been ranked Australia’s No. 1 Managed Services Provider for 10 consecutive years.
With capability spanning hybrid IT, networking, end user services and security, our promise is to continually innovate and evolve to deliver on the needs of our clients. Brennan IT aspires to be the best technology and business partner to organisations across Australia.
The 2019 MSP 501 list is based on submissions from global MSP organisations collected by Channel Futures and its sister site, Channel Partners. The data was collected during the first half of the year through to 31 May 2019. The MSP 501 list recognises top managed service providers based on metrics using a unique methodology that incorporates revenue, growth and other factors.
Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
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