Being able to educate customers on the differences between file-based and image-based backup is key to marketing and selling data backup and disaster recovery (BDR) solutions and offerings, so how can managed services providers (MSPs) lay these differences out?


          First, a disclaimer: These differences favor MSPs offering image-based backup solutions, specifically MSPs partnered with Datto, the disaster recovery (DR) and business continuity (BC) vendor.


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