9 Things You Should Never Say to a Prospect Over Email
Things to Say On the Phone
- “I wanted to follow up on the proposal.”
- "Do you have any questions about the contract?"
- "Have you had time to read through the proposal?"
- “I just wanted to introduce myself."
- “Thanks for the introduction, [coworker]. I’m looking forward to working with you [prospect]."
- “Great to meet you [prospect]! Let me know if you have any questions.”
- “I’ll touch base in a few weeks to see how you’re doing."
- “Haven’t heard back from you.”
- “I wanted to confirm you got my last email.”
- “It’s been a while. Just wanted to check in.”
- “Let me make sure I understand your concern … ”
- “Here are three reasons why this isn’t a problem for your company.”
- “I’ve CC’d our lead engineer to speak to your concerns.”
- “Let me see if there’s something I can do.”
- “We’d already agreed on X price. I don’t think we can come down.”
- “If we can come down to X price, would you sign today?”
- “Tell me about your goals.”
- “What’s the source of that problem?”
- “Why hasn’t this been addressed before?”
- “Is this a competitive situation?”
- “How’s the weather over there?”
- “What are your plans for the weekend?”
- “How do you spend your free time?”
- "If I don't hear back from you after this email, I'll stop reaching out."
- "This will be my last attempt at contacting you."
- "If I don't hear back, I'll assume you're not interested."
- "How have your first few weeks been?"
- "How's your experience with our product/service been so far?"
- "You might be interested in our newest Feature X."
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