9 Things You Should Never Say to a Prospect Over Email

Things to Say On the Phone

  1. “I wanted to follow up on the proposal.”
  2. "Do you have any questions about the contract?"
  3. "Have you had time to read through the proposal?"
  4. “I just wanted to introduce myself."
  5. “Thanks for the introduction, [coworker]. I’m looking forward to working with you [prospect]."
  6. “Great to meet you [prospect]! Let me know if you have any questions.”
  7. “I’ll touch base in a few weeks to see how you’re doing."
  8. “Haven’t heard back from you.”
  9. “I wanted to confirm you got my last email.”
  10. “It’s been a while. Just wanted to check in.”
  11. “Let me make sure I understand your concern … ”
  12. “Here are three reasons why this isn’t a problem for your company.”
  13. “I’ve CC’d our lead engineer to speak to your concerns.”
  14. “Let me see if there’s something I can do.”
  15. “We’d already agreed on X price. I don’t think we can come down.”
  16. “If we can come down to X price, would you sign today?”
  17. “Tell me about your goals.”
  18. “What’s the source of that problem?”
  19. “Why hasn’t this been addressed before?”
  20. “Is this a competitive situation?”
  21. “How’s the weather over there?”
  22. “What are your plans for the weekend?”
  23. “How do you spend your free time?”
  24. "If I don't hear back from you after this email, I'll stop reaching out."
  25. "This will be my last attempt at contacting you."
  26. "If I don't hear back, I'll assume you're not interested."
  27. "How have your first few weeks been?"
  28. "How's your experience with our product/service been so far?"
  29. "You might be interested in our newest Feature X."

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