I have a customer who has a 240WD wide format. The one with Plotbase. The problem is their Plotbase server is screwed up. Need to reinstall Plotbase, possibly XP OS as well. I want to upgrade them, but they bought their wide format about 6 years ago and paid cash. Price to repair plotbase is probably well under 2K. New system is 15K. How do I deliver 13K worth of benefits?
How long should we be expected to support Plotbase?
Anyone have any experience with this?
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