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I've noticed the same problem and was told that the reason for it cuting of the end 8 inches is because Acrobat does not support printing PDFs larger than C-size unless you have the full version of Acrobat, ie not just the Acrobat Reader, Atleast for the newer verions of reader.

Anyone know if there is truth to this?
Absolutely true when scanning, but ususally this issue occurs when customer gets file from web site, or email, and it was created in another program (AutoCAD) and saved as a PDF. Unless person creating the file specifically chooses lower dpi, most Acrobat programs use 600 dpi as default.

Qucik fix for this issue - have customer use plotclient win to print PDF files (requires postscript option). They can also open the PDF with Reader 5.0 or 4.0 and use Win Print. Either way, D size PDF files will then print fine.

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