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Tagged With "COVID"

Blog Post

DocuWare Cloud Solutions Ensure Business Continuity for Thousands of Remote Workers

Art Post ·
DocuWare Cloud Solutions Ensure Business Continuity for Thousands of Remote Workers ~As the global work-from-home trend grows, so does DocuWare’s cloud customer base~ New Windsor NY, September 29, 2020 – DocuWare , provider of cloud solutions for document management and workflow automation, saw strong and consistent usage of their cloud solutions during and following the COVID-19 lockdown. Since March of this year, workforces have gone remote and demand for document management solutions...
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NuMSP Presents the First AI-Based Managed IT Service, Now Available for All New Orleans Area ...

Art Post ·
NEW ORLEANS , Oct. 2, 2020 /PRNewswire/ -- NuMSP , the nation's fastest-growing managed technology services provider, is proud to announce it is now available to support local businesses in the New Orleans area. NuMSP's mission is to deliver 100% customer satisfaction. It is the only AI-based managed service provider available for small and medium-sized businesses, providing 24/7 smart monitoring and support. All business owners in the New Orleans area can now get a free network services...
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Ricoh and Canon latest to exit drupa

Art Post ·
Digital print giants Ricoh and Canon are the latest big names to pull out of the rescheduled drupa, joining a growing list of major exhibitors saying nein to Dusseldorf in April. drupa 2021: Ricoh and Canon join exodus. With the mega show just six months away, and a second wave of Covid cases sweeping through Europe, with no vaccine yet on the horizon, an increasing number of the larger exhibitors feel they are facing too much uncertainty, despite the best efforts of the show organiser, to...
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Avasant's SD-WAN Managed Services 2020 RadarView™ Recognizes Key Service Providers ...

Art Post ·
LOS ANGELES (PRWEB) OCTOBER 08, 2020 Avasant has unveiled SD-WAN Managed Services 2020 RadarView™, its flagship report that recognizes 27 leading service providers as having brought the most value to the market over the past 12 months. Avasant evaluated over 36 providers using three key dimensions: Practice maturity, partnership ecosystem, and investment, and innovation. The report categorizes the top Leaders, Innovators, Disruptors, and Challengers as follows: Leaders: AT&T, HCL, IBM,...
Blog Post

COVID19 Remote Working Day One Hundred and Fifty-Two of Selling

Art Post ·
COVID19 Remote Working Day One Hundred and Fifty-Two of Selling Copiers Just a few minutes ago I asked my VP of sales if he saw the video I posted with last nights blog. He stated he had not which leads me to believe that the video did not post in the email alert he received about new content. Since it's not a link those who just read the email on their smart phone would not get the full experience. I also have this posted on my You Tube Channel and here's the link if your interested in...
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IT-Based COVID Responses Inviting More Vicious Ransomware Attacks, Says 'MSP 501 ...

Art Post ·
IT-Based COVID Responses Inviting More Vicious Ransomware Attacks, Says 'MSP 501 WESTCHESTER, Ill. , Oct. 26, 2020 /PRNewswire/ -- Newly released cybersecurity trends data suggest that COVID-19 contact-tracing apps and telemedicine initiatives have helped create a target-rich environment for increasingly vicious ransomware attacks against manufacturers, healthcare providers, and others, said Isaac Sajjad in remarks offered after his Chicago -area information technology (IT) managed services...
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Managed Print Services Channel Optimistic Despite Impact of COVID-19

Art Post ·
Managed Print Services Channel Optimistic Despite Impact of COVID-19 66% predict a revenue bounce back in 2021 as MPS maturity offers opportunities to diversify into adjacent services UK, 27 October 2020: The Managed Print Services (MPS) channel is optimistic that 2021 will see revenues rebound and growth in opportunities to offer cloud services, contactless printing and support for home printing as customers adapt to the demands of remote and hybrid working. Quocirca’s 2020 State of the...
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Survey of Managed Print Dealers from Quocirca

Art Post ·
Survey of MPS dealers Results of MPS dealer survey published by Quocirca - 53% report a negative impact on business performance from COVID-19 - Top challenges for upcoming year: o 37% = market disruption o 23% = adapting to managed services o 22% = digital disruption o 21% = lack of sales skills and resources o 21% = impact of cloud on business models - Top benefits off selling managed print services: o 34% = opportunities to sell value-added services o 32% = building long term customer...
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Re: COVID19 Remote Working Day One Hundred and Eighty-Seven of Selling

Kevin Foley ·
Hey Art, Thanks for sharing as always. Question: could you elaborate what you mean when selling content? Is your company providing digital marketing?
Blog Post

COVID19 Remote Working Day One Hundred and Eighty-Seven of Selling

Art Post ·
COVID19 Remote Working Day One Hundred and Eighty-Seven of Selling Copiers It took me ten months but I was finally able to complete my first in office demo. It was one of those most interesting days in quite sometime. I received notice last night that I needed to get to the office early in order to have our wide format ready for a demonstration. COVID19 had reared it's ugly head an one of my team members is quarantined and I was able to pick up the slack. Initially my plans were to arrive at...
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Elite Document Management Services Helping Thousands Manage Their Debts Amid COVID-19 Pandemic

Art Post ·
Elite Document Management Services Helping Thousands Manage Their Debts Amid COVID-19 Pandemic San Diego, California, Dec. 17, 2020 (GLOBE NEWSWIRE) -- America is in a dire debt situation, at least if the available statistics are anything to go by. Over 138 million Americans are unable to stay up-to-date with their debt payments while a significant number say they are less likely to pay up their loans in full. With the current COVID-19 pandemic, it is likely that the situation could even...
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ePlus Acquires Systems Management Planning For Strong AI, Collaboration Expansion

Art Post ·
ePlus on Monday said it has acquired competitor and fellow solution provider Systems Management and Planning in a move to boost some of its capabilities to improve how it helps clients with their digital transformation. The deal to acquire Rochester, N.Y.-based Systems Management and Planning for an undisclosed sum, also brings Herndon, Va.-based ePlus a solidified presence in upstate New York and the northeastern U.S., said Kley Parkhurst, senior vice president of corporate development for...
Survey

Copier inventory issues?

Art Post ·
We'd like to know what you're experiencing with getting copiers from your suppliers. Port of LA issues, microchip issues or still COVID related manufacturing. What are your averages for waiting times?
Comment

Re: Five Really Unique Features on the New Ricoh IM 7000 & IM 8000 MFPs

SalesServiceGuy ·
Is Ricoh SOP an acronym for System Operating Panel, the copier's LCD panel?
Blog Post

Five Really Unique Features on the New Ricoh IM 7000 & IM 8000 MFPs

Art Post ·
Five Really Cool Features on the New Ricoh IM 7000 & IM 8000 MFPs I can't remember the last time I wrote one of these, it to be TBC (time before Covid). I think at this point in time we all need to be realize that we'll probably be placing less and less of these devices in the field. The longer larger businesses stay out of the office could ultimately spell the demise of our largest office style MFP's. In fact I could see a future of where they are made to order and the waiting time...
Comment

Re: Five Really Unique Features on the New Ricoh IM 7000 & IM 8000 MFPs

Art Post ·
@SalesServiceGuy yes that's correct
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Re: Five Really Unique Features on the New Ricoh IM 7000 & IM 8000 MFPs

Ricoh914 ·
SOP is Smart Operation Panel
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Y Soft announces new option

Art Post ·
Y Soft announces new option Now offering new MFX Mobile Reader for user authentication when using its Y Soft print management (secure print release) solution Allows users to be COVID-19 safe by using their mobile devices to authenticate rather than touching the device with a badge or entering password into keypad
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Ricoh Transitions From Paper and Shareholders Get Excited

Art Post ·
Ricoh Transitions From Paper and Shareholders Get Excited As reported in November 2020 , Japanese-based Ricoh Co.—best known as a maker of copiers, printers and faxes —has unveiled an ambitious shift away from paper and into the digital realm, aiming to transform into a digital services provider. According to a Bloomberg report , “Investors cheered the move, with the stock surging 16% in Tokyo on Thursday. That’s the most since 1992, and came even as the Nikkei 225 Stock Average fell 2.1%.”...
Blog Post

Thoughts About the Copier Industry?

Art Post ·
Just a little background on this email. Deon (South Africa Dealer) sent me the article from RTM where the original headline was “ Ricoh Says it Will Quit Paper and Shareholders Go Crazy .”. I'm guessing there was some pressure from Ricoh because within 48 hours the headline was changed to Ricoh Transitions From Paper and Shareholders Get Excited. Deon emailed me this thoughts and I thought the time is right to have a discussion based as to where our industry in going. We would love to hear...
Comment

Re: Thoughts About the Copier Industry?

Art Post ·
I agree consolidation is a must. One of the recent posts had Ricoh partnering with other A3 manufacturers? Don't know how true that is. We may see some surprises this April which is the start of the new year for all of the Japanese manufacturers. COVID still hanging around here in the East. After the Presidents speech tonight he wasn't giving much hope for an early end to this. We can only hope and pray. Thanks for the comment!
Comment

Re: Thoughts About the Copier Industry?

grizzlyadams ·
Consolidation has to occur. There is no way there can be this many competitors selling essentially the same device. Machine hardware has hit a plateau, there isn't really much to advance other than adopting a completely different technology. So they add apps and connectivity which is great but eventually those platforms will also consolidate and there wont be a need for all of this diversification to print a piece of paper.
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IDC Industrial Printer Tracker Shows Recovery from Impact of COVID-19 on Large Format Printer ...

Art Post ·
New results from the International Data Corporation ( IDC ) Worldwide Quarterly Industrial Printer Tracker show that the market recovery from the COVID-19 crisis continued in the fourth quarter of 2020 (4Q20). "Every market segment covered by the Industrial Printer Tracker, from large format printers through packaging and label printing systems, saw growth in Q4 compared to Q3," said Tim Greene , research director at IDC. "As the year progressed, companies resumed investments in digital...
Survey

Why Aren't Members Posting on the Forums?

Art Post ·
Our site generates 6.5k visitors per month. During the last year posts/threads are down quite a bit. Before COVID we were about 7.5K per month. I'm trying to find out why members are not posting threads or answering questions.
Blog Post

COVID19 Remote Working Day Two Hundred and Fifty-Nine of Selling

Art Post ·
COVID19 Remote Working Day Two Hundred and Fifty-Nine of Selling Copiers Managed IT, Content and BDR also Today was the first day for the rest of my year. After pumping in a cool quarter of a million for the Q1 the well has run dry. My plan for the next 30 day is simple, it's a minimum of 20 prospecting calls and 20 prospecting email each day of the week. However today the goal was to send forty prospecting emails and 40 prospecting emails because I have three appointments tomorrow and then...
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Ricoh unveils Return to Work Security Services to address security and safety needs in physical workplaces

Art Post ·
Ricoh unveils Return to Work Security Services to address security and safety needs in physical workplaces Customized offerings designed to help customers holistically address critical safety measures and enhanced security in returning to onsite work environments EXTON, Pa. , April 5, 2021 / PRNewswire / -- Ricoh USA , Inc. today announced RICOH Return to Work Security Services to help organizations get back to physical workspaces with proper safety and security measures in place. Return to...
Blog Post

COVID19 Remote Working Day Two Hundred and Sixty-Eight of Selling

Art Post ·
COVID19 Remote Working Day Two Hundred and Sixty-Eight of Selling Copiers, Managed IT, BDR & Content I feel like I'm back to last April when I spent almost every day sending mass amounts of emails. I guess the biggest difference between then and now is that I'm getting somewhat better results. For now nothing has changed in New Jersey when it comes to COVID, most businesses are still remote, most have put lease upgrades on the back burner. I'm now tracking 5 leases that are in renewal...
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DocuWare Group Revenues Reach 62.2 Million Euro in 2020 Fiscal Year

Art Post ·
DocuWare Group Revenues Reach 62.2 Million Euro in 2020 Fiscal Year ~Cloud revenue increases by over 40 percent~ New Windsor NY, April 29, 2021 – DocuWare , provider of cloud solutions for document management and workflow automation, announces global revenues for the 2020 fiscal year ending March 31, 2021. The company achieved 62.2 million euro in total revenue, representing a global growth of 10.5 percent compared to the same period in the previous year. The company’s new customer growth...
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IRS complains about its printer/MFPs

Art Post ·
IRS complains about its printer/MFPs Press release issued by the Treasury Inspector General for Tax Administration - The IRS apparently may have up to 8.3 million tax returns that it has yet to process - Is blaming backlog on the fact that up to 42% of all of its printers and MFPs are not functioning - Apparently the contract with legacy vendor expired in September of 2020 - New vendor supposedly has had trouble getting into IRS offices to install new equipment due to COVID-19 concerns
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Toshiba announces new option for MFPs

Art Post ·
Toshiba announces new option for MFPs Will now offer antibacterial and antiviral sheets that are compatible with its eSTUDIO MFPs - Designed to attach to and cover the LCD panel of the MFP - Offered to customers who are concerned about spread of bacteria and viruses, including COVID-19 - Sheets are sourced from Riken Technos Inc. - Maintain effectiveness for 10 years - Pricing not announced
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Konica Minolta Research Reveals Impact of COVID-19 on SMBs

Art Post ·
Konica Minolta Research Reveals Impact of COVID-19 on SMBs Pain Points Study Reveals Depth of Security and Remote Work Challenges During Pandemic Ramsey, NJ -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to share findings revealed in new research by Keypoint Intelligence, “Top SMB IT Pain Points & Solutions.” Created on behalf of Konica Minolta, the study surveyed 550 SMB IT decision makers in the United States, United Kingdom, France, Germany, the...
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Printing volumes rebound

Art Post ·
Printing volumes rebound New research published by International Data Corporation (IDC) - Total worldwide page volumes printed from office and home devices plummeted nearly 14% year over year in 2020 after several years of stable but slow decline. - 2.8-trillion pages were printed in 2020 - laser pages declined sharply, down 16% year over year in 2020. - pages printed on inkjet devices increased 4% over 2019 - about half the pages printed by office workers working from home during the...
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Remote Work is Here to Stay—But Only if You Meet the Requirements

Art Post ·
Remote Work is Here to Stay—But Only if You Meet the Requirements from ExpressPros.com New survey from The Harris Poll commissioned by Express Employment Professionals Majority of U.S. hiring decision-makers (70%) agree onboarding employees remotely requires more time and money than doing it in an office More than half (55%) say their company hired and onboarded new employees remotely during the COVID-19 pandemic A similar proportion (51%) report their company plans to do so once the...
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HP reports last quarter’s earnings

Art Post ·
HP reports last quarter’s earnings Total net revenue up 7% to $15.3 billion - Total net earnings up 51% to $1.1 billion - Printer/MFP division o consumer units were down 8%  consumer net revenue up 15% o commercial units were up 29%  commercial net revenue up 46% o total hardware shipments were down 4% o supplies revenue was up 20% o net revenue up 24% to $4.9 billion o 17.6% operating margin - HP Inc. CEO and President Enrique Lores explained that supply-chain constraints affected both...
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Backorders caused by ship bottleneck

Art Post ·
Backorders caused by ship bottleneck Kyodo News reports that there are now 44 large container ships stuck off the coast of California - The record amount of ships stuck is worsening shipping delays and costs - The backup is caused by labor shortage, COVID-19 related disruptions, and holiday buying surges - Port of Los Angeles now has average wait time of 7.6 days to unload ships - Transit times from Shanghai, China to Chicago, IL has more than doubled from 35 days to 73 days - Shipping...
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IRIS Software Group buys doc management company Conarc

Art Post ·
Conarc offers the iChannel software which enables CPA firms to connect all information in one place. Accountants can create reports and manage workflows from within the software, too. The buy is IRIS’ latest move to expand in the United States; the company just completed the acquisition of Doc.It in June. This strategy has been driven in part by the COVID-19 pandemic, which made the need for a secure, comprehensive document management system indispensable. read more here
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Supply chain woes continue

Art Post ·
Supply chain woes continue Mario Cordero, executive director of Port of Long Beach in California, gave interview detailing ongoing problems - Some issues caused by consolidation of companies who own shipping containers - The top 6 container operators control more than 70% of all container capacity - As businesses try to restock after lifting of COVID-19 restrictions, they are paying 4 time more to move product compared to last year - Now are fewer routes, fewer smaller ships and fewer ports...
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Managed print services opportunities when the chips are down

Art Post ·
From cars to consumer electronics, the global chip shortage is disrupting supply chains and causing price rises across industries. The print industry is not immune, with printers and MFPs reliant on a multitude of chips. So, what implications does this have for an industry that is already facing a rocky road to print volume recovery? Why is there a global chip shortage? Set to persist well into 2023, the global chip shortage was prompted by the Covid-19 pandemic which has seen a surge in...
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Canon pulls out of 2 trade shows

Art Post ·
Canon pulls out of 2 trade shows Due to COVID-19 pandemic issues - Will not have a booth at upcoming NAB and InfoComm shows
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Dealer response today

Art Post ·
I had to laugh Message to Art: All done! Hopefully the inventory gods will be good to us! Message from Art to Dealer Principal: LOL, now that's funny! From COVID to offices closed and now supply chains issues it's been a rough almost 2 years! Thank you!!!
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Xerox Runs Out of Toner?

Art Post ·
The Thames Valley District School Board is facing a shortage of Xerox copier toner, making it difficult for teachers to provide students with photocopied assignments in the immediate future. The shortage is the result of supply chain disruptions caused by COVID-19. The TVDSB said it has been working with Xerox to provide a limited supply of toner to schools that are running low or completely out. In the meantime, it's encouraging other schools to limit the use of their photocopiers. "We have...
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PRINT & DIGITAL CONVENTION 2021 CONFIRMS STATUS AS IMPORTANT CONTENT HUB

Art Post ·
October 21, 2021 FOR IMMEDIATE RELEASE Press Contact: Anne Meerboth-Maltz Tel. (312) 621-5816 Fax (312) 781-5188 Email: ameerboth@mdna.com Messe Düsseldorf North America 150 North Michigan Avenue Suite 2920 Chicago, IL 60601 ________________________________________________________________________________________________________________________________________________________________________ PRINT & DIGITAL CONVENTION 2021 CONFIRMS STATUS AS IMPORTANT CONTENT HUB + Successful re-launch in...
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Re: Xerox Runs Out of Toner?

SalesServiceGuy ·
... from the same article, "Meanwhile, the London Catholic District School Board said it is not facing a toner shortage of its own. " ... located nearby, the London Catholic School Board uses Toshiba copiers. ... Toshiba manufacturers most of its OEM toners for the Americas in North Dakota.
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Re: Xerox Runs Out of Toner?

Peter Jahnke ·
The London District Catholic School Board does not use Toshiba copiers .
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Re: Xerox Runs Out of Toner?

Art Post ·
nice little story about Toshiba. In the past I also heard a story about how Toshiba sprinkles in generic toner. I only heard and have no proof.
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Re: Xerox Runs Out of Toner?

fisher ·
Konica Minolta is probably struggling more than anyone with this.
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Re: Xerox Runs Out of Toner?

SalesServiceGuy ·
There are recent YouTube videos from Print Shops describing the owners concerns over how difficult it is to get toner for Konica Minolta production copiers. https://www.youtube.com/watch?v=_LzWdOZC4j4
Blog Post

The Race to Zero is Over

Art Post ·
I can't decide if this will be one of those longer blogs or maybe one of the shorter ones. It's after 10PM and I just finished all of the P4P Hotel updates. What I wanted to write about is my thoughts and ideas about what our industry calls the "Race to Zero". I'm sure the phrase was coined sometime and some place long ago. For the last 25 years we've used that phrase quite often to explain a brief explanation of the copier service business model. It's my belief that the "race to zero" is...
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