Tagged With "Image Systems for Business"
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
SSG Thanx for keeping this thread up to date! Kudos The economy is doing so well here in the US that I don't think many will care. I will use this to my advantage to get clients to move now. Now, I hope they do care! Art
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: Assume My Copier Lease....What?
Originally Posted by Kiwispike: Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept. I agree when the market rate is above what you can buy it for, however, but you just never know. Recently we had the Sandy disaster here in NJ. Many companies moved in for one or two years to help with the rebuilding process. They would be viable candidates to assume a lease that may have...
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Re: "You've just WON Presidents Club, What Are You Going to D0 Now?"
"I Love Cold Calling!" Don't worry - I haven't lost my mind. (Yet.) Cold calling isn't fun. You know it and I know it. So why did I say that? Because I can remember countless times when I heard someone say, "Cold calling is fun!" In fact, I even did it once. It's true. Early on in my sales career, when I was going from job to job, failing by cold calling, and not understanding why it wasn't working - after all, my managers all said it would work - I began deluding myself into believing that...
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Re: In Search of the Office Imaging Industry’s Top Sales People
I just do not understand why this is necessary. Unless of course you and Art are on some sort of a reward, working for or with the US Inland Revenue people ? We all know who we are, that are any good at selling !!! I do not see any real benefit other than those with Narcissistic tendencies.
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Re: In Search of the Office Imaging Industry’s Top Sales People
At least with this award not everyone will get a trophy~
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Re: In Search of the Office Imaging Industry’s Top Sales People
What about the direct side Art?
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Re: In Search of the Office Imaging Industry’s Top Sales People
Larry: Both Direct and Dealers are good!
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Grant: Thanx for the comment, here in the US there is the trade agreement also but it varies from dealer to dealer. If the customer opts to return the system then the dealer has the option to buy the equipment.
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Re: Can a Digital Copier Scan to Dropbox?
Great Post Art. Xerox have a DropBox app available for their new ConnectKey devices but the user has to buy a scanpack which cover X number of scans and has a 12 month shelf-life. The advantages of having it on the MFD as an App is that any user (e.g. at a college) can log in to their DropBox account and print or scan to / from their own account securely. We've been doing the same as you and circumventing the charge or need for an app by pointing the scan to a DropBox folder on a desktop.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Hey Art, can I use this? You offer some terrific points that I would like to get out to my network. I would be happy, of course, to source you and your blog/website as the author. I would post to my company FB page and to my LinkedIn page as well. kathie
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
No problem, please feel free and credits would be awesome! Just double check my grammar.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art Some very good points here, for both a buyer and seller. So often a seller is focused on one aspect of the deal with others being and economic time bomb. I think offering the professional "bowing out" of a price deal is necessary to consider, as just when you think prices couldn't get lower, they do. Taking an approach towards a true, mutually beneficial deal will either get appreciated, or get your on your way towards finding one.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
I am helping a dealer set up a new webpage. I have read that helpful tips like the above help Search Engine Optimization (SEO) drive more traffic to your website. I will attach the same and use P4P as a reference.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art, ballsy on declining to propose. Love it!
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
There were few misspelling but I’m trying to become more forgiving. : )
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Re: The Transition of the Copier Industry "Part III"
Hey Jeff No, we did not use the eQuill/eWriter. I thought we should have put this to good use for our sales team. The usage of the eQuill in the field would have enable many conversations about how we use it, how we set the system up, and what was our back end process. It was an opportunity to break out of that commodity role. Thanx for the reply and questions!
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"
It won't be for the low volume customer who doesn't need a full A3 system like the MP 3054. I haven't compared this with the 2501 yet, it has it's own limitations.
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"
perfect system for AEC market, that needs low volume 3-6K per month with the need to print & scan occasional 11x17, and also has a space issue.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I had the time at lunch today to listen to a recorded webex meeting from Photizo that offered up speculation on why HP bought Samsung. Here's my takeaways: Patents, more than 6,500 of them 1,500 world class engineers The eventual replacement of all canon marking engines with Samsung Thus, as there was much hype about the purchase of Samsung, I don't think was for the laser based engines, but more for the patents, the engineers, and the laser engines for HP printers. In addition, HP will now...
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Re: Will H.P. Uber the Imaging Channel
After a week og being overwhelmed with opinions this is the most sensible/viosionary article I read about HP - Samsung
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Re: Will H.P. Uber the Imaging Channel
Thanks Martin Hofman, The industry needs more "Imaginationalyst" (Yes I made that word up). Without the ability to imagine a completely different way of doing things, or the ability to break loose from stubbornness. Change will always happen to you instead of being caused by you. Too much analysis not enough Imagination we need to combine them "Imaginationalyst"
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Re: Will H.P. Uber the Imaging Channel
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
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Re: Why I Spent 30 Minutes Researching a Headset and What That Means to Copier Sales Reps
Larry, good stuff. Just the other day I was at an appointment for an envelope press. It was an existing account, and before we could meet, they wanted me to send the pricing on three different models. I was somewhat reluctant, however, since it was an existing account, I caved. After a few follow ups, we had the meeting, which I thought was going to more about telling then what the system could do and can't do. After 20 minutes or so, the DM stated that she had done quite a bit of research...
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Re: A Growth Strategy or an Exit Strategy both take an EBIT Strategy
As you've said for years, the Imaging market is at crossroads. - Acquire other dealerships and achieve economies of scale? - Position the dealership on other markets? The only bad solution would be to deny the reality. Therefore, the accountancy is always right. And your EBIT definition makes sense.
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Geo-strategic picture. Just great, Ray!
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
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Re: How Far Out On the Pier Are We?
Ray Stasieczko Great point with the typewriter industry. Many of those typewriter dealers saw the writing on the wall and moved into the imaging industry. They survived, they flourished and they made the change to another product within the Office Technology Industry. There are too many brilliant dealers principals out there that will let themselves fail by staying on board a sinking ship. Those dealers will innovate because they have too in order to survive. Those that are not brilliant...
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Who is this guy, is he a consultant?
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
https://www.linkedin.com/in/raystasieczko/ good guy, been posting his stuff for quite sometime
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Re: Imaging Channel, It’s also about a Lease-less Future!
Interesting. Have been working on new revenue ideas for the copier dealer channel.
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Re: Top Ten Copier & Imaging Industry Predictions for 2018
11a. For 2018 the total A4/A3 print volume (compared to 2017) will reduce with 10% 11b. For the coming 10 years the total A4/A3 print volume will reduce with 10% per year and will (in 2027) only be 35% of the current volume
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Re: MY Top Ten Copy Machines of All Time
Gotta go back a REALLY long time in the industry, so many won't even know this: the Kodak 100 & 150. Really reliable machines that heavily created industry disruption with Xerox having dominant market share and IBM climbing fast in the mid-70's and then a new player, Kodak, opened the door for many other later players to enter.
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Re: MY Top Ten Copy Machines of All Time
First machine I knocked out was an “Olivetti Copia II” at a law firm at 120 Wall St in 1975 with a XRX 3100. I actually wrote the proposal vs an IBM “ Copier II” since I never saw the machine and the managing partner said the machine name with such a heavy Brooklyn accent I had never heard of the Olivetti “ Copia” 2 version. Never saw another one after that. Rental only available before xerox came up with XEEP .....
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Re: MY Top Ten Copy Machines of All Time
When I had my interview at AOE on Madison Ave I was totally perplexed at why the sales manager was so in love with the brand new Ricoh FT6645 and even said to him "It's just a copier". The following month this 22 year old made $6K on a Ricoh FT6645 and I never said: "it's just a copier" again.
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Re: Ricoh Adds New Color Envelope Printer
Art, When you get the chance take a look at the iQueue software that comes with this system. It is a very complete package which includes the ability to automatically recognize Spot colors, and allows you to manipulate them. This software will output to just about any device you can load a print driver for. I tested it on a Fiery driven device with excellent results.
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Re: When Does Your IT Provider Start to Care About Your Cost Per Page?
Thank you!!! From Michael Alfheim....
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Re: When Does Your IT Provider Start to Care About Your Cost Per Page?
Well Art you would think they would since it would mean more professional services for them. I think some companies are so entrenched in their core competencies that they tend to ignore anything outside that realm. Just my two cents for what it's worth.
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Re: When Does Your IT Provider Start to Care About Your Cost Per Page?
Suggestion - electronic forms and store - workflow setup to email patient their copy (no paper) - print copy for patient if needed. Doug Gruver - Business Analyst Stratix Systems Cell 215-622-7270
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Re: When Does Your IT Provider Start to Care About Your Cost Per Page?
Rick & Doug Appreciate the comments!
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Re: When Does Your IT Provider Start to Care About Your Cost Per Page?
First of all, from my experience, doctors seem to be notoriously cheap when it comes to office equipment. The thought of giving their staff decent office equipment is not on their radar. They'd rather invest in the latest medical equipment or gadget, Mercedes/BMW, or hobby. That being said, re: HP printers, depending on the model, some of those older printers (like any in the 4000's) print pretty darn cheaply. Divide, say, $125 or $150 by 20,000 and that's pretty darn cheap. They have a hard...
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Re: Selling Copiers "Opportunties Abound to Make a Few Extra Bucks"
Let me play devil's advocate here...First of all, usually it's not the dealers that forbid selling in other territories, it's the manufacturers, and dealers are bound by contract to uphold that obligation, which by the way is the only thing keeping us from having to compete with the internet. Secondly, if you receive any kind of salary and spend daytime hours selling a different product, that would be grounds for dismissal, regardless of brand or territory. If you question whether that is...