Tagged With "Multifunction Printer Line"
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Re: A Couple of True & Not So True Humerous Copier Incidents
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: What's the weirdest place you've sold a copier to?
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
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Re: Kyocera finally launches color inkjet PPS
Yup, agreed I heard from Kyocera peeps that many of the accessories are the same as the Ricoh accessories. I'd love to see the print quality on this printer. Kyocera send me some print samples!
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Re: Canon Production Question
While our Canon dealership sells neither product line, I'm pretty sure they're open to dealers. Canon's website shows a few dealers in our area for both the varioprint and imagepress models you listed.
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?
Interesting thoughts, Thank you p4p. I have sold Canon for 20+ years. Many years ago they listed the imageClass line (MFP's under 2,500 dollars) and the entire scanning line and Wide Format line. As such I stopped selling those products as I have always been compensated on hardware gross profit and there was none. Todays buyer is much different and has already done homework before I even get to speak with them. The mfr uniqueness has been commoditized and they all provide the #1 buying...
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Re: Will outside Sales Rep's go away?
@Old Glory I don't think they will walk away from servicing the car also. The service department will need the business. However the owner of the company can set the mark with giving "preferred service" to clients that buy from them. I don't know when it comes right down to it, I can spend hours researching cars, reviews and pricing before I buy on-line. How much could I really save? $1,000 or $2,000 could that really be worth it, if I spend 40 hours doing the research or would I pay a price...
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Will outside Sales Rep's go away?
In 10 years there WILL be outside sales reps, and many of them will be the committed, true professionals of today. The E-Commence platform have changed our business and how we do it. For example gone are the days when you could duck into a 15 story office building and cold call. But electronic format can still be your attention getter and facilitate your efforts in creating interest. I can buy anything on line and cut out the sales person. Try doing your own investing and getting the right...
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Re: 11 x 17 Printer
Ricoh makes the SP C842DN and it's a beast. Works day in day out with little service intervention. Here's the link https://www.ricoh-usa.com/en/p...r-printer/_/R-408106 Sharp or Brother does not offer a stand alone 11x17 printer?
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Re: 11 x 17 Printer
It has to be laser and heavy duty like that Ricoh you’re talking about. Brother has inkjet and Sharp has small stuff. They are expanding the department so volumes will go up. So it has to be heavy duty
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Target GP Margins
Czech, I got nothing for you, well, may have something. Every opportunity is different, all depends on the time of the month, we're I'm at with revenue for the quarter or the month, if I can hold MSRP with a certain account. I taken the position (Commercial), that all my A4 devices will be priced at MSRP. A3 devices 21-40ppm would be 1,500 to 2,500, and 3,500 or more on everything else. Just a guide line that I try and follow. I'm not in the Major account business, maybe some other P4P'ers...
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Re: Target GP Margins
Jason: Take a look at the RBS quote that posted yesterday! It states, their "best" price the first time. In essence they are teaching their people to be just "order takers". Even the Ricoh web site is no listing MSRP with lines drawn through the MSRP to indicate they are discounting. I have no problem with discounting, however there is no reason to put the MSRP on the site and then draw a line through it, the only reason that is done is to initiate a call to their in-line order taking ...
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Re: Ricoh & Epson = "perfect together" NOT!
The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!
Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!
Originally Posted by Art Post: Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the...
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Re: up against the Xerox Phaser 7800 with a SP C831dn
You can't beat the SP831DN printer. It's a powerhouse! Check this link out Xerox Phaser 7800 with a SP C831dn. http://www.printershowcase.com/reviewrc830dn.aspx I have at least eight in the field, sold one last week and they all are performing well.
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Re: Kyocera SWOT
Jake, First the positives. The apps are the differentiator hopefully they will keep rolling these out and updating the ones they have. The lines they are putting out are strong and reliable. Support from our local Kyocera reps is great both presales and and service support. On the other hand our techs do get somewhat frustrated with the help line. I've been with a Kyocera dealer for 8 years now and we just picked up Xerox as a second line. One of the weaknesses we saw with Kyocera is lack of...
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Re: The Death Of The B2B Salesperson [Infographic]
Vince: Well stated! I'm having a hard time with this also. We've seen Ricoh on-line now, they are pushing the envelope with direct vs dealer. I agree with you, what happens once the box arrives, what they thought they were getting because product marketing for all manufacturers have a tendency to over state what they systems can and can't do. I'm hoping we are right and Forrester is just pushing BS
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Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
I will answer that tonight, off to a few appointments this afternoon
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Device billing is when you charge a flat price for service each month. There clicks are unlimited, however the client needs to buy the consumables. Preferably from you.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Up=Coming China Tariffs on Copiers parts & accessories
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Do you agree that a new 25% tariff on copier/ printer products imported from China is a consumption tax on US businesses and consumers?
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
In a hint at what is to soon happen with tariffs on copiers/ printers from China headed to the USA, Harley Davidson Motorcycles announced today that it would shift some production headed for Europe to other global manufacturing facilities to avoid paying tariffs estimated at up to $2,200.00 per bike. It could take nine to 18 months to make this change. It also said that it would not increase prices to European dealers and would take a hit to profitability for the remainder of this year at...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I am glad to hear that you are working in the copier industry so that I know that you have "skin in the game". There are very many players in the copier/ printer industry each with their own strengths/ weaknesses when faced with a trade war. Each player will have a different tolerance for how much money they want to loose to maintain market share. I definitely would not expect a uniform response. Multi line dealers will have more options to select from than single line dealers and brand...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
All very good points. I'm guessing larger players might have more manufacturing site options. However, if their A3 are manufactured in say US and Korea but their A4 are largely China, there could be discrepency even within a single manufacturers ptoduct line. Another manufacturer could have the reverse.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
as of July 6th, there is no tariff on copy machines. Just copier parts and accessories.
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Re: You can't Manage Tranformation it must be Enthusiastically Led
Good post. I agree that enthusiasm is critical in the area of leadership. I also agree that good management is critical in driving progress...which can ultimately result in transformation. However, we differ in the idea that someone is either an enthusiastic leader or a good manager. The most effective and enduring leaders I have worked with have also had very strong management skills. They were not necessarily the ones in the trenches on a daily basis...but they possessed an understanding...
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Re: Manufacturer Support on Bids
As far as I know, Ricoh still draws the line at $100,000. The amount of support may vary based on the equipment mix and time of year.
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Re: A Halloween Tale of an A3 Copier’s Death
What is even more scary is how your commission cheques will fall in $ value if you only sell A4 copiers. The copier/printer market is not getting any larger and if a commission sales rep focuses on selling lower $ value A4 boxes, they are going to have to make a lot more sales calls and sell a lot more boxes to earn the same money.
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Re: Selling Copiers in the Seventies with Darrell Leven
Hi Art, Canon’s “NP” series stood for New Process. I started in the industry in 1985 when Canon released the NP50, NP60 & NP80 liquid copiers. Fun times. Regards Peter Ryan Dealer Principal Mobile 0409 458 065 Email pryan@inlandtechnology.com.au Web inlandtechnology.com.au Tamworth 02 6755 6600 Longyard Homemakers, 383 Goonoo Goonoo Rd Tamworth NSW 2340 Disclaimer: The above information is provided “as is” without warranty of any kind. Inland Technology disclaims all warranties, either...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Part Two: Leasing News Exclusive: The Opposition and How Senator Steven Glazer Got SB 1235 Passed (Part 2 of 3) By Tom McCurnin Leasing News Legal Editor The bill was "Engrossed and Enrolled" and presented to the Governor at 5 p.m., September 12th, awaiting his decision to sign or veto. How He Pushed It Through the Legislature What are the takeaways from this interview and SB 1235? ▪ First , I Was Surprised at the Overwhelming Support of Trade Groups for the Bill. When he rattled off the...