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Tagged With "ITSM"

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MSPWorx Launches Managed ITSM Partner Program Providing MSPs with New Recurring Revenue Opportunities in the Mid-Market

Art Post ·
SCOTTSDALE, AZ , Sept. 18, 2018 /PRNewswire/ - Solarwinds Empower MSP Conference - MSPWorx, a division of CareWorx Corporation, pioneering the Managed ITSM model to the mid-market, today announced their new MSPWorx Partner Program. CareWorx, one of the top 50 global managed service providers, created MSPWorx earlier this year as a separate division to deliver what it calls Managed ITSM, which includes: 24x7 Service Desk, GrandCentral (ServiceNow-as-a-Service), Remote System Administration...
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SolarWinds Is Recognized as a November 2019 Gartner Peer Insights Customers' Choice for IT ...

Art Post ·
AUSTIN, Texas--( BUSINESS WIRE )-- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced it was named a November 2019 Gartner ® Peer Insights ™ Customers’ Choice for IT Service Management Tools . Gartner states, “IT service management (ITSM) tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSM tools facilitate the tasks and workflows...
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Shield ITSM Selects vXchnge To Power Pittsburgh Infrastructure

Art Post ·
TAMPA, Fla. , March 4, 2021 /PRNewswire/ -- Shield ITSM has selected vXchnge , a carrier-neutral colocation provider with data centers across the United States , to host its Pittsburgh -based IT infrastructure. The new colocation deployment replaces an existing client's on-premises solution and will allow the managed IT services provider to serve more clients in and around western Pennsylvania . "Our partnership with vXchnge allows us to offer clients greater resiliency without the cost or...
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