Would be nice if others could help with this. I had a chat last week with a former KM rep about the changes in 1Rate KM program. It was stated that KM has dropped the auto escalator for the hardware and the maintenance. However it was stated that KM has raise the monthly rates for 1Rate three times since last year to cover the loss of the escalations. I was also told there was a freight fee for shipping of supplies. This is billed every month even if the client does not receive supplies. I...
really hoping someone can help me here. Due to some changes with an existing account, if "x" purchase or lease goes over "x" amount. The account needs to get have three quotes. One is going to be from KonicaMinolta direct. Hoping a P4P member from KonicaMinolta outside of my area can help me better understand the update 1Rate plan. Please email me or PM me here firstname.lastname@example.org
I've had a few calls in the last few days about the KM 1rate program reeling it's ugly head again. We shared some documents about a year ago, however I'm hearing that some of the talking points we used to shoot down the program are not legit anymore. Again this is hearsay and no one can confirm. Does anyone have a new set of KM 1Rate lease docs or can any clarify what has changed? Can anyone help? Art
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