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Tagged With "Cedar Falls"

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Re: W6700sp help!

fisher ·
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
You can call it whatever you want tariff/ tax but if your cost of goods increases by up to 10% this fall solely due to actions by the Trump Administration we will see if you feel the same by Jan 2019. You seem a bit naive in thinking that a tariff is not a tax. I am sure Ricoh will not share you opinion on selling less new equipment in favor of used gear.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
Trump is doing the right thing. As far as Ricoh is concerned, I couldn't care less of their opinion. It's all about putting food on the table for our families.
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Re: A Halloween Tale of an A3 Copier’s Death

SalesServiceGuy ·
What is even more scary is how your commission cheques will fall in $ value if you only sell A4 copiers. The copier/printer market is not getting any larger and if a commission sales rep focuses on selling lower $ value A4 boxes, they are going to have to make a lot more sales calls and sell a lot more boxes to earn the same money.
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Sales Management

CopyFax Jax ·
I think it is obvious what you do with people who don't want to work. It is just as obvious what to do with people who DO want to work! Incentives can be a great way to move a product or idea, but dis-incentives are more personal and can be very disruptive for that individual (ie: income tax, sales activity micromanagement). I am a firm believer that good salespeople like to behave as if they run their own business. When governing bodies try to enforce restrictions, penalties, and/or lessen...
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Re: Are Step Leases ethical business practise?

SalesServiceGuy ·
One of the biggest victims of Step Leases are Non Profit agencies and charities. The people there turn over frequently, are not lease savy and beleive the salesperson when he says you can upgrade the lease before the paymnents increase. These poorly qualified Decision Makers, do not fully understand the consequences of the back end obligation they have just taken on. Business that are lease savy with experience are much less likely to fall to this kind of lease activity.
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Re: matt espe quits

Art Post (Guest) ·
As Bill W told me this AM, maybe the view from 30,000 feet was something Espe wasn't about to fall in love with. I thought this was a dynamic move for Ricoh, they needed someone like Espe at the head of the wheel. Now, I'm thinking something is drastically wrong with either the current business model or the Ikon/Ricoh thingy. Time will tell. Would like to hear from others on this!
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Re: Marketshare

GIntel ·
Ricoh and Canon both say they are number 1 in the US and they are both right depending on how you are counting. Canon includes its desktop MFPs that sell in retail and Ricoh includes all MFPs priced above $1,000. Both include products that sell through any channel, but Canon has far more retail products that skew sales share in its favor. By Ricoh's math, it is number 1 with a 23.1 US share, followed by Canon. Ricoh also stated that it had the #1 color mfp share in 2009 (7 straight years)...
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Re: Marketshare

yeti ·
thats only the A3 market right? this is the frustrating part about marketing to this industry everybody claims they are #1 and have numbers to prove it GIntel Sharp's numbers? do you happen to know what they were prior to their Fall from grace?
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Re: Drum Yields

Art Post (Guest) ·
Many drums fall short for a variety of reasons. A little know secret in the industry is that you would only get "x" amount of pages based on multiple page prints. Meaning if you always printed just one or two pages you could drop the drum yield by quite a bit. I too would like to hear from others on this!
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Re: New stuff from Ricoh

Art Post (Guest) ·
The future A4 models are: Ricoh SP4310DN Summer of 2011 Ricoh SP 5200S & SP 5210SF Fall 2011 Ricoh SP5200DN & SP 5210DN Fall 2011 Ricoh SP C242SF Fall 2011 Ricoh SP C242DN Fall 2011
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Re: A Day That Will Never Be Forgotten

fisher ·
I had gone surfing 60 miles south of NYC before work that morning. It was one of the clearest mornings of that fall with perfect waves. Just a perfect after cold front morning. Not a cloud in the sky. I was a technician at the time and on my way to the first call of the day I heard on the radio of the first plane. I got to my first call and the office TV was directly over the copier. I was watching live when the second plane hit. I was at my second call of the day watching on their TV when...
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Re: Comments on the Canon 1730/1740/1750 Models

Larry Levine ·
Sell Ricoh and Canon. In my opinion, I feel the ease use from a user perspective is much stronger with Ricoh than Canon. The dealer support is stronger with Ricoh. I like Ricoh color much more than Canon. I do not spend much attention to the units in general as they are just a by product. My main focus is solving problems within an organization. It just so happens prinetrs and copiers fall into this.
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Re: It's Official, RICOH US launch of SP5200 Black A4

montecore ·
fisher....thanks for sharing your picture. First impression when I saw this was the way over-sized LCD control panel which is disproportionate from the top of the unit. Another thing was the small not so robust doc feed and how tall that unit is. How much does the doc feed hold? What size in the platen glass? Does the pages come out back to front or right to left? What are those drawer capacities? Looks like they can hold 2 reams, but I doubt that. Are those stabilizers on the bottom so the...
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Re: BILL TARGETING IDENTITY THEFT THROUGH DIGITAL COPY MACHINES ADVANCED BY PANEL

Art Post (Guest) ·
Being introduced in NJ. I'm going to get a copy of the bill to see who is responsible. I would say that the leasing company owns the machine and it should be there's (my opinion), however will it fall to the end user? Probabaly,would be a good question for a poll though. Art
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Re: Canon shaking up the great white north

SalesServiceGuy ·
Toshiba Business Systems, Toshiba Toronto Direct, last Fall was awarded the Thames Valley District School Board for 1,200 copiers. This is believed to be the largest deal awarded in Canada last year. It was a steal from Ricoh and believed to increase Toshiba's Canadian copier market share to approx 15%.
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Re: Canon shaking up the great white north

yeti ·
Art all the manufacturers are in Toronto Kyocera Mita Konica Minolta Toshiba Sharp Ricoh Xerox Canon Pitney Bowes (Sharp the sequel) I Don't know if there is A Muratec or Copy Star direct The funny part is Pitney and Ricoh HQ's share a parking lot. This was a Huge sting to Ricoh, they were the incumbent and for a very long time now.
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Re: Andriod OS for MFP's

yeti ·
Art this is something the independent dealers need to push for. not just Android but a common OS across all manufacturers. Running an Android OS on an MFP would lower manufacturing and development costs for all manufacturers. it would also fall in line to Konica Minolta is working on an Android OS for MFP's See the bottom of Page 11 on this InfoTrends report. http://www.konicaminolta.pt/fi...Future_Proof_vA4.pdf
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Re: 0% Copier Financing

CashGap ·
A lot of confusion around this topic. The leasing companies have a beat-down coming if they continue to falsely promote their FMV promo rates as "0% leases". Example, a recent manufacturer promo offered "0% FMV Lease!" for 36 months. But the lease rate for a 36 month deal was .027777. On a $10,000 machine, the payment was $277.77. The sum of 36 payments, $9,999.72 ($10,000). Problem? The machine still belongs to the lessor. Assuming that the residual value was 15% ($1,500), plug the...
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Re: 0% Copier Financing

SalesServiceGuy ·
Talking to several SMB business owners the objection to leasing is that they perceive the interest rate to be 15-20%. When we tell them the actual rate is around 7% because of low current interest rates, the objections seem to fall away. I appreciate making the differnce between 0% Financing and 0% leasing. I actually want to promote 0% Financing. I do think it might catch a buyer's attention in multiple competitive quotes. You are right in the copier business we are more so trying to sell...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day

Old Glory ·
I know it is difficult to see it yet, but your employer has done you a big favor. Existence in that environment would have been miserable. I agree with much of what Mr. Shaw says. A previous employer who initiated your termination will not be allowed to restrict your ability to earn a living in your chosen field. If you had left him, a non-compete becomes more difficult to beat. However, in your case, even if you had quit, you would have grounds based on the change in payplan, especially if...
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Re: GBC Stream Punch jamming

Art Post (Guest) ·
Rick: At this point in time the canon ir105 does not have the GBC solution. Canon had announced an accessory similar to this ib the fall of 03. I have not heard of a launch for them. Can any of you dual line dealers add anything from Canon? (Ted?) Art
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Re: new 55/65/75 b&w

CopyFax Jax ·
Yes, our DSR mentioned this week that the replacement units are due to be out this fall.
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Re: B&W vs. Color pages

dmurrah ·
here you go
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Re: Weekend Copier Notes from 1/20/08

Art Post (Guest) ·
found this for you: Source: Press release issued by the company, unless otherwise noted. 15th January 2008 – (SEE COMMENTS FROM CARY SHERBURNE BELOW) - Global printing manufacturer Ricoh, predicts that the production printing market will grow to €12.8 billion by 2013 . It is Ricoh’s vision to expand its presence in this market and become a leading force by 2010. Drupa 2008 is the platform for Ricoh to introduce the Ricoh Pro C900 and C900s a new colour digital printer and multi-function...
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Re: NEW Ricoh C900!! HV Color Printer

Art Post (Guest) ·
15th January 2008 – (SEE COMMENTS FROM CARY SHERBURNE BELOW) - Global printing manufacturer Ricoh, predicts that the production printing market will grow to €12.8 billion by 2013 . It is Ricoh’s vision to expand its presence in this market and become a leading force by 2010. Drupa 2008 is the platform for Ricoh to introduce the Ricoh Pro C900 and C900s a new colour digital printer and multi-function device offering heavy production capacity. Also launching is the Ricoh ‘Pro’ brand, for easy...
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Re: Gas Price Check

JasonR ·
The Theory in general is that the large U.S. Companies sacrifice their profits (which can be determined by looking at the price of a barrel of crude vs. the price of a gallon of gas) around elections when they are wanting the existing party to stay in power. The price of crude may also fall some, but the amount that the price of gas at the pump drops is significantly higher than can be attributed to the slight decline in crude. As far as it being "near the election" I'd say it is very near...
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Re: Gas Price Check

JasonR ·
First, that was pretty insulting. Second, let me clear up my person beliefs on this subject. I believe that gas prices fall around the time of an election. That's it. As far as the why and how of it, I don't know and I provided that information in response to your question. I think some of the confusion you have is in finding a motive for a price drop. The motive is that higher prices mean more anger at the incumbent. The incumbents in the elections we are looking at are the Republicans...
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go...
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Re: Fakery aided school copier deal

Art Post (Guest) ·
Cash reshuffles principals, shifts staffers By Dakarai I. Aarons (Contact), Memphis Commercial Appeal Tuesday, July 22, 2008 Supt. Kriner Cash has begun putting his mark on Memphis City Schools, reassigning central office administrators and making principal changes at several schools. The district also will soon be restructured from a centralized organization to one with three or four regions. Comments There are 37 responses to this article. Click here to join the conversation » STORY TOOLS...
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Re: Gas Price Check

Art Post (Guest) ·
Here in NJ $2.98 - $3.03 for 87 octane, it seems the worse of the doom and gloom,the faster gas prices fall. Could we see $2.00 a gallon again, and if so, could that fix the problem??
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Re: Sales Tips

fem4001 ·
13 Ways to Respond to the "Call Me After the Holidays" Objection Written by Aja Frost | @ ajavuu Calling prospects in the last few weeks of Q4 means you’ll hear a season-specific objection: “Can you call me back in the new year?” There are three potential reasons you’ll hear this line. First, your prospect might be interested in learning more but has a legitimate reason to postpone your conversation. Maybe he’s already used up his budget, his team or department is still finalizing next...
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Re: Ricoh 2035 vs Mita 4035

Art Post (Guest) ·
Greg: Combine the name recognition with the fact that the customer is buying a reliable, high quality MFP from one of the top 2 digital copier companies in the world. The Kyo's are good and inexpensive, the quality and reliability will be ok in the beggining. Then expect both the qulaity and reliabililty to fall off after the first major PM!
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Re: 2232/38 series productivity!

bmiller (Guest) ·
Bridman, What are iron on transfer sheets? I haven't run across those. It sounnds like it could be an untapped market for me. Also, to add to the conversation a little. the new 32/38 seems to outperform the canon and Xerox from multiple application standpoints. Cost, Quality, Ease of Use. I am in a small satellite office for my company and use a 338, I have been running it through its courses and it seems to work great. Also in the field, we compete everyday against the other companies B2C...
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Re: scan to SMB to Windows 2003 server with Ricoh MP2000Le

slim463 ·
Recently Ricoh has greatly enhanced the scanning features. You can now set security rights for files. Such as Protection setting as "Read Only". I am not for sure that this "IS" the problem your experiencing but, this surely will help find this answer. Read the attached PDF. This was just release from Ricoh March 08. I hope this helps. Slim463
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Re: Vision News 08 Orlando

IT Dude ·
My sources said that there will be no A4 products until at the earliest late fall 2009???
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Re: How to Win Against Direct"

GMAN ·
I do believe that classy Independent Dealers can (and do) win against due to providing excellent Service. That is because IKON and RBS fall short in this area. Yet, the game board is now changing, due to Ricoh's strict focus on supporting IKON and RBS at the expense of Dealers (yes with better 'pricing') and economic factors today, more and more business will erode for Independents. Meaning, at the very least, Independents will need to drop their pants and earn far less profit, far less to...
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Re: Who's Afraid of Xerox ColorQube?

Art Post (Guest) ·
Here's the comment that was left by Xerox in reference to "Who's Afraid of Xerox ColorQube" Art – Thanks for tuning into the Webcast. I got a kick out of you running the old HP video from last year. Anyway, I thought I would help with some of your questions about solid ink. Our desktop solid ink desktop printers used to use more energy than laser, but we’ve closed that gap with this product by reducing the melting temperature. Don’t take my word for it, a study by RIT confirmed ColorQube’s...
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Re: Daily Sales Philosophy

GMAN ·
Confucius say, "warrior who lose battle must fall on sword." Yoshida say, "Sales Rep not prepared to close deal, get caught with pants down."
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Re: How do you manage Letter of Intent dates for your customers?

montecore ·
Why would you send the letter to the current vendor you are replacing....that is just asking for them to come in an upgrade them. Many times the current vendor lets the customer fall through the cracks and never knows what hits them until they no longer get meter reads. But also leasing companies have that vendors back and will call the vendor and let them know the customer has requested a buyout.
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

EByers ·
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Does anyone know of a Color MFD that works WITHOUT a Hard Drive?

VinceMcHugh ·
Art, The Ricoh model you showed is too small. We do have some desktop models we may need t fall back on. Thanks, Vince
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
That's a great question, it should, it would drive more paperwork, however the leasing industry would be better off in the long run. Originally Posted by Old Glory: I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
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Re: Aficio 3045 user quotas

turi (Guest) ·
hello all, we have just had a solution or a workarond, up to now. We have got everything working as it should by using PCL 5 driver instead of PCL 6. We are still monitoring but for the past 2 days we had no more problems. Ricoh are working on PCL 6 for some sort of bug as well as a reason that causes the machine to fall back to printer defauks settings after each print job when using RPCS. Will keep you posted.
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Re: War Over Gasoline

Old Glory ·
7-eleven has recently announced that it's 2,100 are discontinuing their relationship with CITGO largely because of Chavez's "El Diablo" comment. Take that Chavez. I hope the fall-out goes much much deaper.
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Re: War Over Gasoline

JasonR ·
But they've been planning that for a long time, so it has nothing to do with a comment made last month. They are just "riding the coat tails" of that comment hoping to stir some more business from patriotic Americans by cloaking an economic decision in nationionalist zeal.
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Re: Measuring Reps Activity

Old Glory ·
Normally, I don't track much as long as the numbers are there. A weekly calendar month and 90 day forecast every Monday is all that is required. I've worked metro areas as well as rural and the expected number of calls have varied accordingly but I am big on a weekly, hit no matter what number of calls. I prefer weekly so that it is harder to come up with excuses for failure. My number, in this rural territory is 80 face-to-face calls per week...a number that is doable even if you're sick a...
 
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