Skip to main content

Tagged With "direct-to-garment"

Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

VinceMcHugh ·
Art, Is Ricoh just going to retire @Remote, or will they be replacing it with something, possibly a third party vendor like Printfleet? Thanks, Vince
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
What was stated to me was that their facilities manager product would be able to collect the tiered color billing and then report on it. All I heard was that @remote was going away. I was so surprised by the aspect of these new devices having the tiered that I did not even bother to ask about a replacement for @remote
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
I'm not sure about your source, but it's already in the Ricoh units, we found this about 4 months ago in the mpc305, the issue is getting it out of the system automatically for billing purposes. We use purpose software which can automatically cope with tiered billing.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
Calums: Thanx for this, I see you're in the UK and the info I related to was that the tiered info came from a document there. My source was from Print Audit, but I wanted to make sure this was the case. We were talking about the latest upgrades to PA, and one of them was that their facility manager software is capable of taking those tiered color levels and putting them in a bucket so they could be billed. When you mention purpose software, what are you referring to? Thanx for the...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Jrlz ·
I wonder if direct will not be offering this becuase their billing system can not support tiered pricing?
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Purpose software is supplied by common sense that supply software to the copier industry for managing and billing our industry.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Purpose software is supplied by common sense that supply software to the copier industry for managing and billing our industry.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Nasher ·
hi calums could you give more info on the tier settings for mpc305 i have looked in the manuale but cant see any info on it many thanks
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

GIntel ·
Any update on this (in the US)?
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
I've heard not that much except for something I heard is that since @ remote is going away Ricoh themselves does not have a program to extrapolate the billing. Again just something I hear, however Print Audits facility manager will do this as I understand.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
So we have an aficio 3003 in the office at Print Audit and we are tracking 3 levels of metering from it. Does anyone have ant technical info on the 3003?
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

txeagle24 ·
Apparently, Ricoh Solutions guys aren't aware of this. I asked one of them, and he said there is an SP mode that has been around for generations that runs a report on clicks @ 3 different levels of coverage but that it's not for billing purposes.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
the 3 tier is mentined on a couple of European brochures from Ricoh. If I can find a link I will share it
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

GIntel ·
Hey Guys, Few more questions. Anyone have any details on if the color CPC tiers are dealer-editable or pre-set and what the setting are? Similarly, are the CPCs set or dealer-editable? How is the coverage calculated, through device firmware or print audit or both? What devices is this available for?
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
Originally Posted by Paul Giorgi: So we have an aficio 3003 in the office at Print Audit and we are tracking 3 levels of metering from it. Does anyone have ant technical info on the 3003? Paul: Are you looking for the service manual?? Art
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
O.K. I have found some information for you . Ricoh has introduced the 3 billing level since the MPC 2051 meaning all models after this introduction has these features ( MPC3001 .......) . Print Audit Facilities Manager can now detect and pick up these assignable threshold counters. Ricoh Dealer that are Premier Members or are using Facilities Manager can now compete with Xeorx and Kyocera promoting this type of billing. I have a brief set up how to for configuring the thresholds on Ricoh...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

txeagle24 ·
Paul: Do you have any marketing literature on this? This could be big for Ricoh Dealers and a large area of opportunity for Print Audit to sign up dealers that are using Print Fleet, FM Audit or other DCAs.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Old Glory ·
Paul, Has anyone told you lately how great it is to have you with us on this site As a Print Audit Premier Dealer, you can bet that we will be in contact VERY SOON.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Be aware on this, we have been using this for over a year and the pit falls are. The percentage coverage is based on overall coverage not per toner, the biggest thing is the cost you offer it at, if 30% is in 0-5, 30% in the 6-10 and the 60% is above. What we have found is that the 60% and above is not just 11% coverage but 20-30%, so your copy cost doesnt cover this cost and you could lose money on the high end copy cost. The two lower tiers make you money but your margins are lower as 60%...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Old Glory ·
I wanted to resurrect this old thread to see if there are any Ricoh Dealers out there making use of the tiered level coverage area data that the Ricoh color devices now provide. We know that Xerox and Kyocera have had this capability longer than Ricoh but I'm not seeing it being utilized by anyone. Anyone running across it in their neck of the woods? If you are a Ricoh Dealer utilizing this, I would like to find out more about the when, where's and hows. I would also like to know what the...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
Old Glory: We're not doing anything with it, seems we are ultra conservative when it comes to cpc
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

txeagle24 ·
I think it's something dealers are secretly scared of marketing & offering. They are afraid that it will result in lost revenue in margins, & they may be right. There are a lot of trends (no-minimum contracts, rules-based printing to reduce color volume, educated buyers, among others) in the industry right now that are putting the easy margins at risk. This is one of those topics that the few who figure out how to correctly position it as a differentiator will use to take their...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
txeagle "Amen"
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
With Xerox, was it just on the solid ink stick products that they offered 3 Tier pricing or does this apply to their toner based MFPs as well? Thanks,
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
All great questions. I have not see any quotes from Ricoh direct or dealers offering tiered color rates. Does not mean it's not out there, maybe just not in my next of the woods. We do not offer it. "It is probably fair to assume that 0.5% colour will be the same cpc as black and 0.5% - 7.5% plus will all be charged the same rate." Black is a color right? Curious to see how that works also. If all color (including black) is lumped into one barrel, and the cost for .5 is .02 then that would...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
Black cpc is a seperate meter for this RFP. Black is not colour in this RFP. Thanks,
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

jswinberlin ·
It's funny, I came here with the purpose of seeing how to overcome this when competing with vendors/manufacturers who offer this. We don't want to go down this road and I'd be interested in some ways of overcoming this objection. When meeting with a customer today I told them that tiered billing hasn't taken off and in my opinion it really wasn't worth it. There response was, "why" to which I stated that we felt it was majoring in the minors and it was better to give the best possible color...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
Not all copier vendors can offer 3 Tier pricing. Besides the built in technology, a significant investment must be made in the back end accounting system to handle these extra line items on the invoice. Furthermore, via service code it is possible to vary what that the toner coverage thresholds are making the entire process rather arbitrary and very hard to certify. I would suggest that you be a little cautious if the successful vendor asks you to install proprietary software on your network...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
I would tell the client if all you are going to do is print a small color logo on letterhead. Then tiered billing is the way to go. Anything else would mean that you are relying on the software to interpret the coverage and which tier that coverage falls into. Thus, with tiered color you could never have a predictable expense. We can give you that with our "all in" color billing model. You pay one price for color not matter what the coverage is.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Old Glory ·
Why limit yourself to the business model outlined by the manufacturers? I don't know enough about the variables available to the dealer when setting this up but tell me if this could be done... What's the selling point of tiered billing? It is, "why should you pay $0.05-$0.08 for a page that has no color on it but a blue email address?" That's the rub. Why not set tier one at the lowest threshhold possible and bill it at the black rate. All others at the full color rate. Some customers might...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
It is important to note to the customer that the lowest Tier color pricing is really only applicable for when people print a document and are not aware that there might be a small amount of color in it. This is what I call unintended color printing. Most people plan to print in color when they need it (assuming the print driver is set to black by default) and must proactively choose color. This is what I call intended color printing. Unintended color printing will never come close to...
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
The Complexity of CPP and 3 tier go our the window when you start offering your services per user per month.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
In the end, I got the deal by a wide margin pitching a single tier vs 3 tier pricing. I can only guess that the Kyocera dealer was over confident in the margins he thought that he could get. I had to give away the hardware on a publicly posted tender with a low, low cpc. Definitely, the customer was the big winner, not me.
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Kitz ·
I know this topic is still out there, we just lost a deal to Kyocera and the 3 tier pricing model, we have FMAudit as our MPS monitoring software, any new info on offering this with Ricoh product? Thanks
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
I've heard it can be done with our Ricoh devices. Can anyone else help with this?
Reply

Re: Ricoh Tier (ricotier) Color Page Cost?

SalesServiceGuy ·
I have to respond to a municipal gov't RFP next week for 10 copiers and for the first time I am seeing a request to propose 3 Tier colour CPC pricing. Less than 0.5% colour, 0.5 - 7.5% and 7.5% plus. Ricoh Direct, Xerox Direct and a local Kyocera dealer are likely to respond. It is probably fair to assume that 0.5% colour will be the same cpc as black and 0.5% - 7.5% plus will all be charged the same rate. I calculate that those vendors who can offer 3 Tier cpc will only have to invoice...
Reply

Re: Buyers Are Liars!

Jason H ·
Unreal! I had to have this talk with a rep the other day. This girl sees the positive in everything and is about as happy go lucky as anyone I've ever met. She didn't believe me that buyers are liars. She got strung along with a customer that was going to lunch with her, having a glass of wine in the evening with her, all the while telling her she would have an order soon. She stopped by her office and there was a brand new machine sitting there and it had been there for a couple weeks.
Reply

Re: Buyers Are Liars!

Art Post ·
@Jason H thanks, I just needed to vent. The longer you're in this business you realize that an order is not an order until the copier has been delivered and sometimes that's not a done deal either.
Reply

Re: Buyers Are Liars!

Jesse ·
That's awful Art. I'm sure many of us can relate to that story in one way or another. This was a first for me; I was working a new account for over a year, they were completely unorganized and had no handle on the printing/copying expenses throughout the country. The whole time my contact was telling me that we were going to get the business and that I've shown him that his account was mismanaged. Then the infamous "ghosting" occurred, no calls back, no responses to e-mail. Then at 10pm one...
Reply

Re: Buyers Are Liars!

Jayjay4535 ·
Preach! Oh how about this one: when the net - new prospect speaks horribly about their current vendor, how bad their service is, and how much they want to move to someone else. You provide a fantastic proposal, they tell you how great it is, and thats when the crickets begin. You find out a couple weeks later when you finally get them on the phone that they decided to stay with their current vendor, because of one of the following reasons: 1. They didnt want to upset the status quo 2. All of...
Reply

Re: Buyers Are Liars!

Art Post ·
Yup, seen all of that and had all of that done to me also.
Topic

T5 Data Centers Launches T5 Enterprise Solutions, Offering Full Service Colocation, Managed Network, and Hybrid Direct-Cloud Connect Services

Art Post ·
ATLANTA, GA -- (Marketwired) -- 09/29/15 -- T5 Data Centers™ ( www.t5datacenters.com ), innovators in providing state-of-the-art, customizable and highly reliable computing support environments, today announced the launch of T5 Enterprise Solutions™, offering enterprise colocation, private/hybrid direct cloud connect, and managed network services at its T5@Atlanta and T5@LA data centers. With customers already signed at both locations, the new turnkey colocation and cloud-connect services...
Topic

Access Direct Fast-Tracks into Inkjet Leader with Canon Solutions America

Art Post ·
MELVILLE, N.Y., Feb. 17, 2015 (GLOBE NEWSWIRE) -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced that Access Direct Systems Inc. , a Farmingdale, NY-based direct mail and marketing service company, has expanded its inkjet offerings to include four OcÉ ColorStream® 3900 digital color printing systems, part of the OcÉ ColorStream 3000 Series inkjet presses . Founded in 1969 as a data compilation company, Access Direct has evolved into one of the...
Topic

Got Leads?

Art Post ·
For those of us who are Ricoh dealers and especially those of us that have a heavy direct pressure in our territories, you may want to go to Ricoh's web site which is www.ricoh-usa.com and check out the "request a quote" feature.  Personally...
Topic

NovaCopy Now Selling Direct Metal 3D Printers from 3D Systems

Art Post ·
NovaCopy, Inc., 3D Systems top technology reseller in the South, has added the entire line of Direct Metal 3D Printers to its extensive offering of 3D Printing solutions. NovaCopy’s President of 3D Printing Solutions, Melissa Ragsdale, said the ProX range of Direct Metal Printing (DMP) 3D printers provide seamless and intuitive metal 3D printing in a wide range of industries. “3D printing in metal offers unrivaled design freedom with the ability to manufacture parts from a wide range of...
Topic

Installation of Oce ColorStream® 3900 at Hamburg, Pa. Facility Expands IWCO Direct's Digital Platform

Art Post ·
Installation of Oce ColorStream® 3900 at Hamburg, Pa. Facility Expands IWCO Direct's Digital Platform PR Newswire CHANHASSEN, Minn., Dec. 10, 2013 CHANHASSEN, Minn. , Dec. 10, 2013 /PRNewswire/ -- IWCO Direct, a leading provider of direct marketing solutions, announced it has expanded the digital platform at its Hamburg, Pa. facility with the installation of an Oce ColorStream ® 3900 digital inkjet press. The installation marks the next phase of IWCO Direct's strategic investment in digital...
Topic

Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
I heard from an excellent source today that all of the new color (not sure ifd that means just the 03 series) mfp's from Ricoh support a tiered cost per page billing. I am assuming that this is for all of the Ricoh 03 series systems.  The...
Topic

Xerox to Show New High Fusion Ink, Direct to Object Inkjet Printer, Catalog Solution at drupa

Art Post ·
NORWALK, Conn. — May 25, 2016 — Despite the promise of inkjet technology, many print providers struggle with embracing it because of cost and other challenges. At drupa, Xerox plans to change all of that. “Xerox is disrupting inkjet. Come see what it looks like today and what it will do for our customers in the future,” explains Robert Stabler, senior VP and GM, Global Graphic Communications Business Group, Xerox. “We have two new platforms and a wide range of products designed to make...
Topic

Ricoh SA announces two new direct-to-garment printers

Art Post ·
Ricoh SA announces two new direct-to-garment printers FULL STORY Ricoh will make available two new direct-to-garment printers, the Ri 3000 and the Ri 6000. The two devices give printers flexible and cost-effective digital systems traditionally serviced by analogue equipment. Ricoh Ri 6000 direct-to-garment printer ‘The new direct-to-garment printers are ideal for promotional items like T-shirts, cloth bags, hoodies, sweatshirts, and socks,’ says Vaughan Patterson, product marketing...
 
×
×
×
×
×