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Tagged With "Dealer Sales Reps Owners"

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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Art Post ·
In some cases, more is made on the lease padded rate than the salesperson makes in commissions. Others may tell you that they use the "padded" rates to create promo's for the reps. Do I look like I need an incentive to sell? Frak that, if you need an incentive to sell then you need to get a job at Mickey D's
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Part Two: Leasing News Exclusive: The Opposition and How Senator Steven Glazer Got SB 1235 Passed (Part 2 of 3) By Tom McCurnin Leasing News Legal Editor The bill was "Engrossed and Enrolled" and presented to the Governor at 5 p.m., September 12th, awaiting his decision to sign or veto. How He Pushed It Through the Legislature What are the takeaways from this interview and SB 1235? ▪ First , I Was Surprised at the Overwhelming Support of Trade Groups for the Bill. When he rattled off the...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Part Three Leasing News Exclusive: Is the Disclosure Too Complicated? State Senator Steven Glazer Position on CA SB 1235 (Part 3 of 3) By Tom McCurnin Leasing News Legal Editor The bill to require full disclosure of interest rates is awaiting Governor Jerry Brown's signature. It was reviewed to be recorded and sent to his office late last week. It seems unlikely he will not sign it as it passed the State Assembly 72-3 and in the Senate 28-6 .It then will be up to the California Department of...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Old Glory ·
from today's Leasing News. Ralph Petta Reaction to Tom McCurnin's "Is the Disclosure Too Complicated? of SB 1235" [ http://leasingnews.org/hires/petta_ralph2018.jpg ] From: Ralph Petta President and CEO Equipment Leasing and Finance Association 1625 Eye Street, NW * Suite 850 Washington, DC 20006 "Allow me to take exception and set the record straight with respect to Mr. McCurnin's statement in his September 21 article(1) about passage of disclosure legislation in California, SB 1235 that...
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Oki 1450 vs Ricoh 6700 wide Format

Art Post ·
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: The A4 Challenge or Opportunity

fisher ·
In my experience A4 machines are as much or even more hassle than an A3 machine to install and train which I do myself for the customer but my income off of the sale of the A4 device is a fraction of what it would have been had I sold an A3. Beyond that most A4 machines lack a document feeder built to handle the page volumes of walk up copying and scanning my customers do. At the end of the day I have to make a living so I spend my time on A3 opportunities.
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Re: Senior VP wants P4P Access!

Shaja ·
Given that he tried to register with false info, I'm concerned. This is a business site, not a personal site where limiting the amount of personal information shared is an appropriate privacy measure. You'll recall that I already ran into a situation once on this very board a few years ago where I did not feel I could be candid because of a manufacturer's response. If a manufacturer rep wants to post, then he/she should be totally honest and above board with their information and their...
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Re: Is selling at cost the future for print hardware?

merlin ·
Just for chuckles, if you have a good relations with your owner ask him/her one question. What does it cost to TURN THE KEY? You maybe surprise.
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Re: Is selling at cost the future for print hardware?

lep524 ·
Interesting approach to the sales process. Strikes me the next promo is for 10% below sticker price...of course unlike cars, manufacturers don't put a sticker price on MFP's to advise the public what the price is supposed to be. At this point we find the margin we are able to obtain on most sales of hardware barely covers the cost of sales for the product...any business profits come from services bundled around the hardware, either connectivity plans, support plans, supplies for colour etc.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

JW ·
Rep: What's your copier volume? Client: Well, uh, everyone in the office uses it.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

bill w ·
Had a demo years ago on a fax machine. Had a big wheel from corporate wanting to do a ride along with a rep for the day. Customer wanted to see quality and asked one of their customers to send a test fax. As all the admin complained about the speed, the corp guy explained that a very detailed fax would take more time because of memory issues. As everyone crowded aroud the fax to innspect, a very vivid porn image was reproduced with striking detail. We made the sale
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Re: Is selling at cost the future for print hardware?

CashGap ·
Not true. But car dealers routinely "train" using whatever version of the truth they think will make a sale.
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Re: Scan in One City, Print in Another

good lad ·
The mind boggles! So the customer has the software applications that you reference and you are trying to find them a 'cheap' 'solution'......? Why? They have spent tens of thousands of dollars on those applications..all of which enhance their productivity as a law firm. You have a comprehensive solution to leverage (i.e. make work better!) each of their committed software applications and you think it might be 'expensive'? Come on, you have done more than most competitors simply by the fact...
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Re: Sales Management

CopyFax Jax ·
I think it is obvious what you do with people who don't want to work. It is just as obvious what to do with people who DO want to work! Incentives can be a great way to move a product or idea, but dis-incentives are more personal and can be very disruptive for that individual (ie: income tax, sales activity micromanagement). I am a firm believer that good salespeople like to behave as if they run their own business. When governing bodies try to enforce restrictions, penalties, and/or lessen...
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Re: Additional Insured?

Art Post (Guest) ·
When I had my own dealership, I beleive all of this was covered by my BOP (Business Owner Policy), thank God we never had to use, however that was over 13 years ago. Can anyone else help? In reference to leaving the tailgate open and driving down the road , well.....we never had this happen!
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Re: Matt Espe named CEO of Ricoh Americas Corp

Art Post (Guest) ·
Not only that if you look back on posts from the P4P Hotel, Ikon was buying back stock 6-8 months prior to the sale, insider trading at it's best!
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Re: Ricoh Ikon Letter

Laxfan25 ·
Old Glory, you are way off-base regarding profitability to Ricoh on an $8,000 sale through the dealer or through their direct channel. When Ricoh sells to the dealer, the dealer is responsible for all ofthe end-marketing expenses related to the brick-and-mortar + sales rep expenses. When Ricoh (or other mfrs) run their own branches, there is a tremendous amount of overhead associated with that operation. Hence, this is one reason why Ricoh's dealer division, while smaller, was the only part...
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Re: Ricoh Ikon Letter

Deanw ·
I think we make an error when we assume that Ricoh selling a machine to an end user for $8k is the same as Ricoh selling a machine to a dealer for $8k. When Ricoh sells a machine to a dealer for $8k they are done, when Ricoh sells a machine to an end user for $8k they have other costs, including paying the street rep and his manager so I don't think it is not true to say the $8k is the same to Ricoh from either source.
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Re: Are Step Leases ethical business practise?

Art Post (Guest) ·
Are we on the same wave length here?? Usually a 3-5 means that service and supplies are provided for three years, after three years the customer then has to pay for service, thus raising the cost to them. ie: $100 per month for 60 months includes 3 years of supplies and service for 100K, after the third year or whenever the supplies and service expire, the rep will come back in and refi the remaining 24 months with a new 3-5, they can usually sell this at a lower price that what the customer...
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Re: Are Step Leases ethical business practise?

SalesServiceGuy ·
Not only are the less than ethical copier sales people in the world, there are just as bad Lease sales people. When these two parties collude together the customers best interests are never at the top of the list. You cannot assume that the good Lease sales rep you work with has the same personal value system as the competition. You cannot assume that the good lease company you work with has a good local sales rep. You cannot assume that at the end of the lease, the Lease sales person you...
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Re: Are Step Leases ethical business practise?

SalesServiceGuy ·
Depending on the Lease vendor, they may provide cleverly designed Lease documents, with two payments streams on the document. The bad copier sales person fills in the agreed Payment #1 amount with the customer and leaves the Payment #2 line blank. The customer does not even see Payment #2 because it is blank. The customner signs the lease. Back at the office, this same sales person fills in Payment #2 with the Step Lease amount, and submits it to the Leasing company. Working with a less than...
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Re: Time in business requirements

CashGap ·
The leasing company makes money when and if they are paid back, not when they lend the money! The rep is always free to cosign the loan if they think it's a BS issue but I think it would suddenly become a REAL issue at that point. After all, at that point we'd be talking about REAL money, not OPM. The leasing company is just wisely refusing all businesses under two years, then looking at the credit app and seeing that there is basically nothing on the app to support the loan, so they request...
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Re: Time in business requirements

Art Post (Guest) ·
Cash Gap: Going back to the past and seems like you've been in the biz for a long time. There was a time when: If you were over 2 years in biz, 90% of the time no PG was required. The leasing companies that you did business with would not "cream" the apps, they would take the good, the bad and the ugly (well, sometimes with the ugly) Problem now, is that all leasing companies want the cream, and that's where I have an issue, if you want first dibs to our portfolio, don't cream the apps, and...
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Re: A4 Page Volumes

M138 ·
I'm looking at a break point of around 10k/month, at that point, at least at my dealership, a3 is a lower tco. They [the samsung rep]say when you look at total volumes, 11x17 only accounts for like 3% of the global print volume. What I've seen is that its not accurate to extrapolate that only 3% of customers need it, it means that there is a wider group of customers that use it outside AEC, but they do a tiny amount of it. Even so, once you've got a feature that is used, even marginally,...
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Re: A4 Page Volumes

Art Post (Guest) ·
The most important question to ask is "how much do you copy 11x17"? If the answer is none, then the next question is "how often do you print 11x17"? When the answer is quite often, well A3 is then a no brainer, however if the answer is rarely, then I'll bundle an 11x17 laser or ink printer. Based on under 10K per month, A4 will save the customer on the TCO over the term of a 5 year lease.
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Re: Construction Paper through a copier

Berniedsc ·
Konica Minolta Rep is saying theirs will do it without problem. Our experience when asking Ricoh technical is not to do it. Causes premature wear and tear on the drums.
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Re: When was the last time you did a demo in your demo room?

SalesServiceGuy ·
When you say you take a copier to a customer for a demo... Is it a Conditonal Sale? I will do this but only on the terms of if the MFP works as described you agree to buy/ lease that same unit without any further demos. I have seen too many potential customers do the Vendor merry go round with six copier vendors to get free copiers for several months. I have seen too many RFQs where a customer has to get three quotes and you are unexpected lowest bid. They ask you in for demo but never...
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Re: Construction Paper through a copier

Art Post (Guest) ·
I dn't know of any mfp/copier where construction paper is recommened. I would find out the model number and do your own research and prove to customer that either the KM rep is not stating the truth or produce documentation that the Ricoh can do it. I'm better dollars to dougnuts the KM can't. How about hearing from some the KM reps we have on the forums? Please help?
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Re: When was the last time you did a demo in your demo room?

Art Post (Guest) ·
Re: When was the last time you did a demo in your demo room?
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Re: recent page views for P4P Hotel forums

Shaja ·
Here's a formerly more active poster delurking to say hello. Since we stopped selling new Ricoh and since I'm admin and not a sales rep, I don't have as much to contribute any more. But, I still check in out of habit - always nice to see some familiar screen names :-)
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

lep524 ·
Our dealer rep from Sammy was in late last week to discuss what we need to be able to handle the 11 x 17 release. In Canada they say it will be a 35 and 45 B&W and a 25 and 35 colour. Part of what they see is the ability to bid for larger deals where there is a need for SOME 11 x 17 but they can still do large part of deal with A4 product. He said they expect it for first quarter 2011. They know they are going to be an also ran in some ways but if they get the CPC in line then we know...
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Re: Possibly moving to Ricoh....

dtarvin (Guest) ·
Unfortunately, I am already at a place that only sells "boxes". I don't know which companies in my area do those other services, or if the Ricoh dealership does so, but I know that I can't be too choosy, because some of the companies have no interest in hiring me. But according to the owner of the Ricoh dealership, they are doing very well. As far as the Ricoh itself, what I'm wondering is WHY it ranks at the top of the industry, WHY are people buying it? I can't find much in the way of...
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Re: Possibly moving to Ricoh....

Shaja ·
I'm going to say something here from my experience of being a copier buyer BEFORE I started working in the copier industry. Yes, it's true, I was a client of the very dealership that I came to work for. You're not going to like what I have to say because you're sales reps and you trained to think a certain way. Please, for once, listen with an open mind to someone with experience being on the other side of the proposal. Ponder it, don't spin it. Most buyers don't care one bit what brand of...
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Re: Possibly moving to Ricoh....

yeti ·
Jack Daly said it best "People buy from people they like" I know a local RBS where the marketplace Manager let his #1 rep based on attitude Sure this rep sold but the Rep was not liked by his customers. Customers were purchasing from this RBS because they liked the Service Tech and Delivery guys. this showed me personally that its not just the sales guy who sales its everybody in the company.
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Re: Possibly moving to Ricoh....

fisher ·
A couple of thoughts based on my lengthy experience with both Sharp and Ricoh. Ricoh is far and away a better product. No doubt about it. As stated above buyers buy the dealership and the relationship with the sales rep in my experience not the brand name on the front of the box. Take it from someone who spent years explaining to customers who "Gestetner" was that had never heard of them........and now "Lanier". Finally, in this market I would urge extreme caution making any sort of...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #2: They ask obvious questions. What they do: They ask lots of questions that could have easily have been answered by searching the Internet. Why they do it: They figure they can wing it, usually because they’re over-confident in their ability to make the sale. What happens: They end up wasting valuable one-on-one time with a busy customer who has other things to do that provide a free education. Your Action Plan: To avoid this blunder, always research the customer thoroughly before...
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Re: Another Ricoh Direct Give Away

Headshot ·
Hey, I'm a new RBS rep, I mean reallly green. Just started out in the business. FYI, I've been told to stay away from dealer accounts. I admit, it can get sticky when proposals are thrown around; but generally we have been instructed that its a "hands off" customer. There isn't some corporate push to squeeze dealers out is all i'm saying. Your point on margins is noted. I'm just confused that this is somehow something new. If Ford sold cars directly, I'd expect them to be a little cheaper...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #4: They don’t learn how the customer buys. What they do: They get deeply involved in a sales opportunity without finding out what’s unique about the customer’s buying process. Why they do it: Usually this happens when the reps is focused on the sales process. The reps keeps thinking about how to sell, rather than about how the customer is going to buy. What happens: Worst case, the rep loses the deal. Best case, the rep experiences inexplicable delays as the customer takes actions...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #6: They don’t know business basics. What they do: They reveal their ignorance of basic business and accounting principles. Why they do it: Unfortunately, it’s usually because they are, uhh… ignorant about basic business and accounting principles. What happens: The lack of such knowledge seriously limits the rep’s ability to add value to the discussion. The rep seems at a loss when the conversation moves to important issues like ROI and how the rep’s offerings will impact the...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #7: They avoid closing the deal. What they do: They spend so much effort into building the opportunity that they never quite get to the business of closing it. Why they do it: They’ve invested in the opportunity that they’re afraid that the answer will be “NO”, which will mean that all that effort was a waste of time and that the prospect doesn’t really “like” the sales rep. What happens: The opportunity dies on the vine or goes to the competition. Your Action Plan: To avoid this...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
What they do: They give in to last minute demands from the prospect, usually for extra discounts, “or else the deal is off.” Why they do it: They’re deathly afraid of losing the deal at the end of the sale cycle, so they crumple when the prospect pushes. What happens: The customer rightfully concludes that 1) the rep didn’t offer the best deal from the start and 2) the rep lacks a backbone. The customer thus no longer trusts the rep and will constantly push for more and more and more and...
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #9: They don’t follow through. What they do: After the deal has gone through, they don’t bother to make certain that the customer is delighted. Why they do it: They feel that they are “too busy” working on new accounts and developing new business. What happens: The reps find that the key to success in sales — repeat business — never really develops because the customers fell that the rep doesn’t really care. As a result, the rep is constantly forced to develop new contacts and new...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) ·
Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for here), remember I stated robust A4, something along...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

txeagle24 ·
You should check out the Lexmark XS658dme/dfe. 55ppm, single-pass duplex color scanning, open architecture, scan-to/print-from USB. It can handle 20k/month easy.
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Re: How will the earth quake in Japan affect...

Anders And ·
Most of the copiers we sell are assembled in Europe, but the parts come from China, Japan etc. So if the quake is going to have an impact on our sale then it probably won’t happen until (maybe) this summer... MP C toner is produced in Japan and bottled in US (according to the package) That could be an issue if the toner factories are affected
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Re: How will the earth quake in Japan affect...

Art Post (Guest) ·
I spoke to rep at Ricoh today and he tol me he had a dealer that called and wanted to purchase a 3 month supply of inventory ASAP!
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Re: Should you ever sell something for nothing?

Deanw ·
I agree with you. Unfortunately many sales reps don't have the long term approach to realize that they are developing a territory almost like their own business. A sale is not just valued by the commission you make, it is also a seed you are planting. or as my first sales manager always told me, "copiers have babies"
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Re: Should you ever sell something for nothing?

muleyman ·
I am just about....37 yrs young. Started with in 1993, SR year of high school part time servicing printers. After 2yrs of serving printers, married for 1 yr to my high school sweetheart I was envious of all the "copier reps" driving nice BMW's etc...I asked if I could start selling. When I first started selling in 1995 we carried Canon/Mita. I had an uncle who sold copiers and typewriters back in the early 70's and managed a large dealership in CA until his retirement in 1990. When I went to...
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