Tagged With "Dealer Sales Reps Owners"
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I'm not sure if that has an equivalent in the UK. here we have the Consumer Credit Act. However, it only applies to consumers. Business to business isn't covered (except in a small number of cases). "I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid." In my experience the reason why they're perceived as rock solid is because they are rarely challenged. If they're not challenged they'll...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
You obviously deal with this much more than I but tell me this...Regardless of past emails and/or conversations, if the customer can prove that they own the equipment then they have proof that the leasing company leased an asset they didn't own. What more do you need?
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
No doubt it's fraud, that's an open and shut case. But I may never get to the bottom of why the individual in the organisation signed the agreement. I'll leave that to the imagination. It's a tough one as well, it was signed by the sister of the owner of the business!!
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Re: Can I Copy Mixed Sized Documents on a Copier?
I disagree. Most law firms and many insurance companies still have a commonly re-ocurring need for mixed size originals. I am currently working with one European shipping company based in NA that wants to do do mixed size originals with a mix of A3 and A4 documents. I say it cannot be done as the paper is all of different widths. I am hoping that my unscrupoulous competitive vendors will admit to the same..... not likely!!! They want the sale today! Please advise.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: The Right Used Equipment Strategy Can Help Your Profits Soar
It's not how you sell it's how you buy. If you buy right you can make great profits on low meter pre-owned gear while selling it for half the price of equivalent new.
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Re: The Death of Linkedin?
True story: I met a guy on the driving range.....an annoying sort of fellow. We chatted for a few minutes and I didn't think anything of it. Next day I get a request from him on LinkedIn. Not wanting to be rude I accepted. Within half an hour he called my office name dropping my name trying to get an appointment with the owner of my company to get a crack at our 401K business. With the owner of the company out of the office the call got put through to me.......talk about an awkward...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I hope HP (Hardly Profitable)'s idea of market innovation is not to make the whole industry hardly profitable. Outside sales reps need to make a buck and will not flock to a new product that dramatically reduces their commission on every sale. Kind of like the A3 to A4 transition of a few years ago. Sales reps do not want to be forced to try and sell a lot more boxes to earn the same income regardless of how great the technology might be. Did that, been there.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I'm not sure......will be interesting to see how the industry responds. I think it may be time for HaaS or Seat Based Billing for MFP's. Get ahead of the curve and tie up your accounts now!
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Re: Nine Serious Issues For Today's Copier Dealers
Art I would love to add a 10th to your list.... The transformation of sales reps inside a digital business world. Educating, inspiring and transforming sales reps! This is a huge issue inside dealerships. Sales reps must learn a digital set of sales skills.
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Re: The Quest for $200K Starts Tomorrow
Art, I loved this column, especially the lead- in history of your start as a technician. That was me in 1978-79. I worked for a Canon subsidiary in Union NJ as a tech. Just moved here from Ohio. My service manager told the owner after a year " he is a passable tech but he keeps losing his tools". It was a sign from God, I guess. Good luck on your quest. George Krebs Sent from my iPad Sent from my iPad > On Nov 21, 2017, at 10:43 PM, Print4Pay Hotel < alerts@hoop.la > wrote: > >
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Re: The Quest for $200K Starts Tomorrow
So you worked for MBS right? I believe that was Metropolitan Business Systems. My brother worked there as a tech also, in the mid eighties
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Geo-strategic picture. Just great, Ray!
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Geesh, you're a quick learner!! Didn't you just hook up with BEI a few weeks ago?
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Proud to be the first to wish you all the best!
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Thanks JF
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Thanks Art, today you gotta be fast
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Who is this guy, is he a consultant?
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
https://www.linkedin.com/in/raystasieczko/ good guy, been posting his stuff for quite sometime
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Re: Real Copier Sales Mistakes
sooner or later that will come back to bite that sales rep in ass
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Muratec Dealers should also be in a good place. I just spoke to my rep who was in the meeting this afternoon and he said we should now have full access to everything Konica - production print, wide format, IT etc. Im pumped about this
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Attached is the letter I received from Muratec Marketing
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Art, That traffic is incredible. I think a large part of it is that you've been doing this for 10 years. Persistence as they say, is the key to success! (Imagine if everyone copier rep blogged and stuck it out for 10 years!) Are you the leads you receive local or nation-wide? I'd love to offer more tips but really I'm not the guy to do it. I can only point people in the right direction. Gary Vaynerchuk - Social Media Glen Allsopp - SEO Tim Ferriss - Productivity Frank Kern - Direct Response...
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Are you the leads you receive local or nation-wide? I receive both, in fact two of my biggest deals this year came from a blog I wrote and a post on the forums. I remember the one deal and how could I forget, the owner of the company told me, "I will never ever buy a Ricoh". During the last 8 months I sold him an MP EXPRO1157, a used MP EXPRO1357 and an MP C6502!
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Originally Posted by gwalters2009: Interesting and an awesome amount of work for the standard copier dealer. Additionally, it is and always has been my belief that CONTENT maintains sustainability - so in your Step 5, most organizations fall short. Don't you think? Greg, It is a lot of work! That's why many dealers hire us to do it for them. However, sales reps play a huge part by: 1. Sharing relevant blog articles their dealerships post 2. Actively participating in LinkedIn 3. Following...
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Czech, Thank you for the very kind endorsement at the beginning of this article--I appreciate it. Most of our industry lives in the "outbound" side of lead generation with prospecting, cold calls, etc... This is good, but with today's buyer 57% of the way through the buying process before they contact a vendor or rep (Harvard Business Review survey of business decision makers, 2012) we HAVE TO get GREAT at inbound marketing. We're working on some exciting things to pull it all together and...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Once launched It looks like we will be able to order the NEW BW series machines with the smart panel factory installed , I'm guessing no rebate on the 03 color series. Has everyone done a lot of these smart panels?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Out of all the units I've sold I've only ordered the smart op panel 3 times. So, if I'm hearing right, the new 03 series of black systems will have the smart op panel that is unlocked? meaning no browser unit is required and it will be a true android tablet?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Where did you hear that? My guess is that it's the same as the one that is available for the MP3353 series.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Honestly, haven't seen any benefits to it. Fluff. We put one on a showroom machine and that's it. If anything it was buggy and un-impressive. Why would I spend the extra money to install it? What am I missing?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
We have probably put it on 3 machines since it came out and the funny thing was it was our sales rep who is almost 70 years old. He loves that panel. My younger guys could care less it seems. King of backwards in my mind. I haven't quite found the practicality of it other than making everything "look" like a tablet. If they could make it as functional as the new Samsung 10.1 tablet on the MFP's it may become more practical. Just my $0.02
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Wow!! 70 years old and still selling!! That's awesome, that means I have a lot of time left
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Yes that means I have a lot of time left as well but I wouldn't wish this guys work ethic on any sales manager. He is the laziest person I have probably ever managed. He is pretty much just wasting oxygen in my office. He is a straight commission employee and a pain in the a$$. We put him on straight commission and let him do what he wants in a very rural territory because we are 99.9999% sure he is going to sue us when he quits or is fired. He has a long history of lawsuits against...
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I've yet to see these in the Canadian market. When did they get launched in the US?