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Tagged With "Scan-to-SMB"

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Re: Ten Things You Need to Know Before You Lease or Buy a Ricoh MP 501SP or MP 601SP

msaeger ·
I suggest calling your local Ricoh Dealer (not direct), because dealers can offer better service, better support and they support your local economy. I am sure that varies with location.
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Re: Scan to Google Drive

Art Post ·
You should be able to set it up as a direct scan to folder. Just put in the path to shared google drive folder that is located on a pc. You can then scan to that folder only. Using ICE you would be able to see all of the folders that are in Google Drive.
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Re: Scan to Google Drive

jswinberlin ·
Art is correct. Like Dropbox or OneDrive, you can scan to a folder in the user directory that is linked to the cloud account. ICE allows you to scan to the cloud without having the PC in the middle and allows users to have access to any cloud account, not just the one on a PC. The workaround described would require the cloud app folder to be installed on the PC therefore any user would need to have a PC with said cloud app running on it.
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

fisher ·
Our company is known first and foremost for its service. We have a competitor from the next state over who sells the same product line but uses generic supplies and might not show up for 3 days when the customer has a problem. They will quote $0.00 nothing for the service plan and promise the world. They are hard to sell against on price but for every deal we lose to them we probably pick up two disgruntled accounts of theirs.
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

Jason H ·
I think it still matters. Fisher makes a good point. A lot of times we may lose based on the price but pick up a couple accounts from the competitor who is doing a lousy job for the customer.
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

Art Post ·
I hear you on that, I just picked up one today from that same vendor. But it was for the maintenance portion of the account. Doesn't help me know, since they have two devices that are less than two years old. All I'm stating is that we tout how good we are until we're blue in the face. Maybe we need a list of anti references for those dealers that don't perform good service?
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Re: Oce PlotWave 450 Scan Question

Art Post ·
Is the speed based on 200dpi??
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Re: Oce PlotWave 450 Scan Question

Art Post ·
no one can help with this??
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Re: Oce PlotWave 450 Scan Question

Martyh ·
It will scan at that speed in mono from what I understand
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Re: Oce PlotWave 450 Scan Question

Art Post ·
Marty Thank you!
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Re: Oce PlotWave 450 Scan Question

BCarroll ·
That is Fast! In my experience, the limiting factor in scanning w.f. originals isn't the hardware, it's the ability to load, position, and un-load the originals. I like the way my Savin machines can be easily converted to a "flat" scanner, which when used with a SureStack, can really scan fast! You are only limited by your ability to load the next original.
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Re: Oce PlotWave 450 Scan Question

fisher ·
Oce' machines are weak. Expensive and a terrible user interface compared to a Ricoh or KIP.
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Re: Scan/Print from USB memory

BCarroll ·
1. It's a great talking point when selling / training end users 2. It's a true advantage when the copier loses network connectivity- client can temporarily print / scan...
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Re: Scan/Print from USB memory

Old Glory ·
When it was new and somewhat unique I talked about it a lot but didn't find many applications. Now I don't even bring it up inless I'm at something like a church or real estate office...someplace with the potential of a non-resident employee or volunteer. Even then there are other ways to accomplish the task that are just as easy, if not easier. I'd love to hear about applications I'm missing out on.
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Re: Scan/Print from USB memory

Old Glory ·
When it was new and somewhat unique I talked about it a lot but didn't find many applications. Now I don't even bring it up inless I'm at something like a church or real estate office...someplace with the potential of a non-resident employee or volunteer. Even then there are other ways to accomplish the task that are just as easy, if not easier. I'd love to hear about applications I'm missing out on.
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Re: Scan/Print from USB memory

GIntel ·
Thanks for the replies, much appreciated. Hearing common feedback - it's a potential conversation starter and easy function for end-users, but relatively narrow use case (machine loses network connection, or a non-networked visitor needs print/scan access).
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Re: Contex Americas Appoints Shea Vara to Director of Channel Sales

Art Post ·
atta girl!! congrats!!
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Re: Here's an interesting question I received about Ricoh scanning

Bumble001 ·
No sure if I understand the question. Are you scanning to a server at a remote location of the same company i.e. satellite office? You would be able to do it if they have a VPN setup between the two sites. If they do not have a VPN I believe you are out of luck.
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Re: Here's an interesting question I received about Ricoh scanning

Art Post ·
No, there are two different companies that she owns with two different LAN's and servers.
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Re: Here's an interesting question I received about Ricoh scanning

Bumble001 ·
No you can not scan SMB directly to a folder on a server at two different LAN's. The only way you could scan to a folder on a server is to setup a FTP server on the server and open the Firewall to allow the FTP server to function.
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Re: Here's an interesting question I received about Ricoh scanning

fisher ·
Originally Posted by Bumble001: No you can not scan SMB directly to a folder on a server at two different LAN's. The only way you could scan to a folder on a server is to setup a FTP server on the server and open the Firewall to allow the FTP server to function. This ^^^^^ This also works internally if you ever run into an older machine that will not scan to windows 8 or 2012 Server.
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Re: Here's an interesting question I received about Ricoh scanning

Bill Knight ·
For Windows 8 and Server 2012 you can upgrade the firmware to fix this problem. Another option is to install Dropbox at both locations and have them sync to that folder. This way you scan to the local folder by SMB and with Dropbox it will automatically sync to the other location.
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Re: Scan to Cloud Server with NSI?

good luck ·
99% sure the NSI would need to reside on the server being provided by the local IT company.
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Re: Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...

Art Post ·
Every now and then we need a break from the computer screen. Centralized print/copy devices provide that break. Oh Brother, give is a break!!!!
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
Comments, would like to hear from others!!!
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

SalesServiceGuy ·
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much...
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
interesting...on no commissions for pro-services. What have you seen for the price per hour of Pro-Services from the National Vendors (direct)? Thus what happens when you have almost no margins in a workflow solution? With me, there was only $200 from cost to MSRP with a workflow solution, are you then selling over MSRP?
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

fisher ·
I can charge what I want and get 30% of that.......if I do the work myself.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of June 2004

Alan ·
I am out of the office until 20/06/2014. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 16/06/2014 1:13:20 p.m.. This is the only notification you will receive while this person is away. Alan Creighton Service Manager (Embedded image moved to file: pic17864.gif) Ricoh New Zealand Limited | cnr Anglesea & London Streets | PO Box 758 | Waikato Mail Centre | Hamilton 3204 | New Zealand Phone: +64 7 839...
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Re: New Ricoh MP C401 C401SR Spec Review

kathie ·
We bought one of the C300 when they were clearing them out and imagine my surprise to learn we also had to put toner in it! All the other printer based models come with starter cartridges. Anyway, the toner cost more than the fricken machine!!
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Re: NSI Auto Store Installs

jswinberlin ·
Art: Not sure if this would help but there is a setting in the ABBYY componenet for allow pass through. This should allow the original file to pass through. I'm not sure if this would happen before the OCR process or after. If it happened before, the final product could be appended to differentiate the OCR'd document or directed to a different location.
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Re: NSI Auto Store Installs

Art Post ·
JS, nice, thanx for this
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Re: NSI Auto Store Installs

Tom ·
Lots of experience w NSI. First, never worry about slowing the sales cycle - get it right up front. Second, large files always require additional fire power to OCR, I have seen many happy customers after adding addtl OCR engines from NSI. My recommendation is to engage a PS resource or NSI themselves, you will have a happyer customer as a result.
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Re: NSI Auto Store Installs

Kitz ·
Has anyone had experience with NSI output manager? It is supposed to compete with PaperCut?
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Re: NSI Auto Store Installs

Art Post ·
not here
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Re: NSI Auto Store Installs

David Whitten ·
No experience with Output Manager, but have been VERY pleased with PaperCut so far. We have an installation in Phase 1 right now with 19 MFPs, all embedded with PaperCut (prox card authentication), XMedius Fax Server, PSI Capture Intelligent Routing, and DocAudit. Should be interesting to say the least!
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Re: NSI Auto Store Installs

Former Member ·
Perhaps you could have engaged your professional services group who would have asked specific questions of the client to determine what their workflow would be and ultimately the configuration of the software. They could have helped you avoid those two issues if they had the opportunity to speak to the client prior to install.
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Re: NSI Auto Store Installs

Art Post ·
Good idea, however I did not want to slow down the sales cycle.
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Re: NSI Auto Store Installs

fisher ·
Honestly, I don't think your customer has a reasonable expectation. OCRing large documents takes time.....it doesn't matter what OCR engine you are using. I played programming NSI for the first time yesterday in our showroom and the small scans I was doing were instant. 20 pages of invoices....not so fast. It is what it is.
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Re: Global Scan NX Server 32 Question

VinceMcHugh ·
Art, I never did a lot with Global Scan when I was at Ricoh Business Systems \ Boston but I have done some work with OCR and large format. It is not an easy task. The amount of data that has to be processed, especially since most of the Wide Format is drawings and not text. If you can set a specific zone to OCR maybe it would work better. But at least the last time I looked at it, it didn't turn out very successful. Again, I didn't use GlobalScan, so maybe it will turn out better for you.
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Re: Global Scan NX Server 32 Question

Art Post ·
k, thanx for this, is there software that will monitor a folder and then auto rotate the image once it arrives? My people are still researching this with Global Scan
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Re: Global Scan NX Server 32 Question

Art Post ·
Maybe plotworks can do this? Can anyone else lend a hand?
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Re: Global Scan NX Server 32 Question

Czech ·
Hi Art, The only piece of software that I can think can do this is eCopy ShareScan. The back end is completely customizable, so you should be able to configure every scan to auto rotate before getting dumped into the watch folder. Most manufacturers are eCopy authorized, so I would talk to your dealer account manager to confirm this.
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Re: Global Scan NX Server 32 Question

Art Post ·
Czech Thanx for this, however the device we want to use does not support eCopyShare Scan.
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Re: Fujitsu Introduces New Production Scanner Featuring Advanced Paper Handling Technology to Enhance Productivity and Maximize Efficiency

Art Post ·
I took a quick read of this new scanner, and the one item that bothers me, is that there are work flows where scan2folder is the preferred delivery method. It behooves me, that there is no production type scanner that also offers scan2fold or scan2email.
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Re: Contex HDiFLEX Scanner Spec/Feature Review

Gary ET ·
Hi Art, Would you have a list of leasing companies for difficult to place deals? Thanks. Sincerely, Gary Morse Business Development & Client Relations Eastern Business Systems, Inc. 125 Wilbur Pl Suite 210 Bohemia NY 11716 Office: 631-567-8111 Fax: 631-567-8550 Gary@GoToEBS.com<mailto:Anthony@GoToEBS.com> www.GoToEBS.com < http://www.gotoebs.com/ > Tomorrow's Technology Today...
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Re: Contex HDiFLEX Scanner Spec/Feature Review

Art Post ·
I do, please place this question on the forums and I'm sure you'll have many response. First one I can think of is Time Payment (rates are skyhigh). I would also check out my friends at Lease Corporation of America.
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Re: Contex HDiFLEX Scanner Spec/Feature Review

Gary ET ·
Thanks so much for the information. Have a great weekend. Sincerely, Gary Morse Business Development & Client Relations Eastern Business Systems, Inc. 125 Wilbur Pl Suite 210 Bohemia NY 11716 Office: 631-567-8111 Fax: 631-567-8550 Gary@GoToEBS.com<mailto:Anthony@GoToEBS.com> www.GoToEBS.com < http://www.gotoebs.com/ > Tomorrow's Technology Today...
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Re: Need Some Help with Canon Solutions

NC_ACC ·
Art, There are several options regarding scan workflows on the imageRUNNER Advanced devices. Uniflow is a Canon owned option. Also, an embedded or Scan Station from eCopy just to name a couple.
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Re: Need Some Help with Canon Solutions

Czech ·
Hey Art, As far as I know, NSI Autostore is not supported by Canon. Canon does work really well with eCopy ShareScan though. Depending on the scan workflow you need, a lot of the functions are built into the 2nd generation imageRUNNER ADVANCE platform. For example, Scan to Word, OCR, etc. You can enhance these workflows using the Quick Menu button to create 1-touch shortcuts. I use eCopy ShareScan if customers require Zonal OCR.
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